Parent's having issues with council repairs and temp move.

marksoton

drbluebox wrote: »

You mean people who are rude, nope I will not apologise for other peoples bad manners, did you even notice how they were baiting?

I say something and its offensive, another person says something its ok.

Nice world we live in, no offense to you by the way I meant that for a specific member who was very rude but will say its unfair to say people are giving up free time to help when little to no help was actually given notice I haven't been rude to any other member, If I was being rude you really would notice lol.

So name the council, and maybe we can help you.

And i offer that even after being called vile.

drbluebox

marksoton wrote: »

So name the council, and maybe we can help you.

And i offer that even after being called vile.

Can you understand that the reasons I don't as for one I don't like to name and shame, also I was trying to keep parents anonimous especially before the work is done.

What I may say if I think it can't get traced back is the area of country it is i.e north or south and which home nation it is

By the way when we originally moved to the property the council paid for the removal service, though I believe that was through social work and I know cutbacks have been severe over the years as I myself asked for help from a social worker at last property and was told at best what they could do is if I paid for van a volunteer would drive it for me and minimal help putting boxes in van.

The whole point of the thread was I was trying to get help or advice specifically that since they are being forced to move out due to essential repairs even more so when said damage occured due to lack of maintenance I was hoping something was out there to cover such things rather than what seems to be assumed that my parents and I are trying to wriggle out of responsibilities.

My parents will pack if they have to theres no question of that my reasoning was that my parents were being told that because of the councils errors they have to go out of their way and put risk to their health so the council should minimise that problems, in some ways it wouldnt matter if they were in their 20s and healthy or pensioners and health problems since its the councils fault, they don't expect compensation or anything they just wish not even want they had support.

Poppie68

drbluebox wrote: »

You mean people who are rude, nope I will not apologise for other peoples bad manners, did you even notice how they were baiting?

I say something and its offensive, another person says something its ok.

Nice world we live in, no offense to you by the way I meant that for a specific member who was very rude but will say its unfair to say people are giving up free time to help when little to no help was actually given notice I haven't been rude to any other member, If I was being rude you really would notice lol.

Myself and markoston have butted heads very recently but I wouldn't dream of calling them horrible names...His post while it may come across as a little abrupt it's relevant if you would like further help...Naming Councils etc helps others search for the answers which may help...markoston is very knowledgeable so maybe able to help.
Regarding the packing service offered by the removal company, this will be a paid for extra, councils don't have funds for extras....maybe you can contribute or take time off to help?

Your other complaints against the council seem rather frivolous on the surface, emergencies come up, Council workers can only do what is on their task sheets etc....To be honest they are very lucky they are in the position of not having the worry of costs etc that a homeowner has..

drbluebox

Poppie68 wrote: »

Myself and markoston have butted heads very recently but I wouldn't dream of calling them horrible names...His post while it may come across as a little abrupt it's relevant if you would like further help...Naming Councils etc helps others search for the answers which may help...markoston is very knowledgeable so maybe able to help.
Regarding the packing service offered by the removal company, this will be a paid for extra, councils don't have funds for extras....maybe you can contribute or take time off to help?

Your other complaints against the council seem rather frivolous on the surface, emergencies come up, Council workers can only do what is on their task sheets etc....To be honest they are very lucky they are in the position of not having the worry of costs etc that a homeowner has..

It was rude though, if they apologise to me I will apologise to them also bearing in mind im autistic.

And I don't think you get the whole picture, of course mistakes and such happen but like what happened recently especially after multiple complaints and promises parents getting up every weekday and saturday for 2 weeks straight each time errors being made, staff bringing wrong tools as they misunderstood the job, staff arriving to be told different job was booked on sheet(multiple times) phoning multiple times to be told they are on the way only to be told at closing time that the job was cancelled at like 7am in morning and it was clearly marked on the system as cancelled so my parents couldn't have phoned up multiple times during the day to be told they were on the way and that is just since end of November, its an almost identical situation over the years, they replaced the fireplace 3 times in 2 years, twice within a few weeks due to leaking due to a bodged installation that if wasn't caught would of been lethal.

And its not a paid for extra when its stated on the removal firms website as a standard service they include for everyone unless for some reason the council has some sort of deal with the firm so pay under the normal rate.

Its supposed to be next week for the move but they haven't even been told where they are staying yet.

If they really are a expert I would rather PM them the details than have it on public view.

marksoton

drbluebox wrote: »

It was rude though, if they apologise to me I will apologise to them also bearing in mind im autistic.

I'm not in a playground mate. I'm out. Best of luck to you and your parents in getting the issue resolved.

Poppie68

drbluebox wrote: »

It was rude though, if they apologise to me I will apologise to them also bearing in mind im autistic.







And I don't think you get the whole picture, of course mistakes and such happen but like what happened recently especially after multiple complaints and promises parents getting up every weekday and saturday for 2 weeks straight each time errors being made, staff bringing wrong tools as they misunderstood the job, staff arriving to be told different job was booked on sheet(multiple times) phoning multiple times to be told they are on the way only to be told at closing time that the job was cancelled at like 7am in morning and it was clearly marked on the system as cancelled so my parents couldn't have phoned up multiple times during the day to be told they were on the way and that is just since end of November, its an almost identical situation over the years, they replaced the fireplace 3 times in 2 years, twice within a few weeks due to leaking due to a bodged installation that if wasn't caught would of been lethal.




And its not a paid for extra when its stated on the removal firms website as a standard service they include for everyone unless for some reason the council has some sort of deal with the firm so pay under the normal rate.

Its supposed to be next week for the move but they haven't even been told where they are staying yet.

If they really are a expert I would rather PM them the details than have it on public view.

Being autistic doesn't give you carte Blanche to be rude and start calling someone else horrible names.



Unfortunately your parents are not the council's only tenant, they will be dealing with hundreds of problems each week, things don't go to plan or get messed up due to more urgent matters or human error....


I've personally never come across a removal company that offers packing as standard, one of the reasons I don't think they do is because of increased wages,insurance premiums and work force or come across one that demands customers use their packing boxes only,for one thing it's not always pratical..If that particular company do then it stands to reason the council have negotiated reasonable terms minus packing.

They will wrap larger items and load everything onto the lorry so it's only the smaller items your parents will have to pack.


If your parents are that ill they can't manage to pack up some boxes then surely it makes sense that you take time off to help...Church groups may help but not everyone will be happy if they turn up and find your parents capable of helping themselves, the people in our church who would be able to spare the time are the older ones who themselves suffer from various ailments.

drbluebox

Poppie68 wrote: »

Being autistic doesn't give you carte Blanche to be rude and start calling someone else horrible names.



Unfortunately your parents are not the council's only tenant, they will be dealing with hundreds of problems each week, things don't go to plan or get messed up due to more urgent matters or human error....


I've personally never come across a removal company that offers packing as standard, one of the reasons I don't think they do is because of increased wages,insurance premiums and work force or come across one that demands customers use their packing boxes only,for one thing it's not always pratical..If that particular company do then it stands to reason the council have negotiated reasonable terms minus packing.

They will wrap larger items and load everything onto the lorry so it's only the smaller items your parents will have to pack.


If your parents are that ill they can't manage to pack up some boxes then surely it makes sense that you take time off to help...Church groups may help but not everyone will be happy if they turn up and find your parents capable of helping themselves, the people in our church who would be able to spare the time are the older ones who themselves suffer from various ailments.

It's a bit strange though how one person can be rude and blunt and if you are rude and blunt back you are seen as the agressor, maybe if they didn't have anything good to say then they should of said nothing at all, plus you have to realise with my personality if someone says something rude I will get worked up about it, I also however could be best friends with a person who acted like that moments later since i dislike what they said specifically and its a insult based on what they say so I act on the heat of the moment.

My parents will pack they have decided they cant win there but still having issues with contradicions over the furniture so they specifcally wanted help with that and the box packing would be a bonus its just since they feel forced out due to councils errors council should at least be helping them, but as I say they have accepted they can't win (not that they wont be complaining afterwards by writing)

I mean my dad may be able to lift out heavy furniture by himself but it runs the risk of putting his health at risk rather than he isn't physically able to do it and its very painful for him to even attempt.

Both the council and removal firm have said everything that is packed, and even the furniture taken is at my parents own risk which I take to mean if it gets damaged they will refuse to fix it which is another reason they wanted help with it from the removal people so there can be no claim it was damaged due to my parents.

specialboy

Is it any wonder that elderly people are left lonely when their own kids won't even attempt to help them, councils and governments get stick from the public because of the amount of lonely people in the UK but if people looked after their own like they did years ago and still do in many other countries then society would be a better place

Poppie68

drbluebox wrote: »

It's a bit strange though how one person can be rude and blunt and if you are rude and blunt back you are seen as the agressor, maybe if they didn't have anything good to say then they should of said nothing at all, plus you have to realise with my personality if someone says something rude I will get worked up about it, I also however could be best friends with a person who acted like that moments later since i dislike what they said specifically and its a insult based on what they say so I act on the heat of the moment.

My parents will pack they have decided they cant win there but still having issues with contradicions over the furniture so they specifcally wanted help with that and the box packing would be a bonus its just since they feel forced out due to councils errors council should at least be helping them, but as I say they have accepted they can't win (not that they wont be complaining afterwards by writing)

I mean my dad may be able to lift out heavy furniture by himself but it runs the risk of putting his health at risk rather than he isn't physically able to do it and its very painful for him to even attempt.

Both the council and removal firm have said everything that is packed, and even the furniture taken is at my parents own risk which I take to mean if it gets damaged they will refuse to fix it which is another reason they wanted help with it from the removal people so there can be no claim it was damaged due to my parents.

I don't think you have ever used a removal company before have you?

We've used them 17 times in 25 years so I do have some experience....

Your parents won't be expected to move anything, all the fetching,carrying and loading will be done by the guys..
They will wrap large items to protect them from scratches etc, if any damage is done they are insured so your parents can put in a claim.
The removal guys will make a note of any notable damage before moving the furniture as well as take an inventory.

Complain away as we are lucky to live in a society that allows us the freedom to do so..What's it going to achieve though as there is no windfall that will blow their way, all it will do is cause extra stress for 2 people that you say are in such bad health that they can't pack a box.
I personally would be grateful for the free roof over my head along with zero costs for the upkeep.

baza52

OP, I will assume you have a mild form of Autism.
I have a grown up nephew with the same condition and he certainly could not hold a conversation in a forum like you have.

Get off your !!!! and go and stay with your parents for a few days to help them.
I'm sure if you were in trouble they would make the long journey to help you out.