How to transfer to PiP

50Twuncle

I have decided that it is worth "jumping the gun" and applying for PIP (I have been on DLA for 10 years and my condition has deteriorated considerably)
So I have checked the procedure which is extremely difficult

To start with - apparently, a phone call, starts it off - IMPOSSIBLE FOR ME - poor speech
The next step - fill in a form - again IMPOSSIBLE FOR ME - total lack of legible handwriting

So - anyway, I have emailed DWP on DCPU.CUSTOMER-SERVICES@DWP.GSI.GOV.UK (Which I presume is the correct email address) and await a response !!

For a government department who's main customer base is 'disabled persons' - they are not very user friendly are they ?

vlad

I suppose the question is how did you apply for DLA in the first place? did you get help?

50Twuncle

vlad wrote: »

I suppose the question is how did you apply for DLA in the first place? did you get help?

Yes from my ( now non existant) disability advisor at the job centre !!

tomtontom

Get your wife to call and type out your answers and attach them to the form. Is there a reason why that is not possible (and extremely obvious)?

teddysmum

tomtontom wrote: »

Get your wife to call and type out your answers and attach them to the form. Is there a reason why that is not possible (and extremely obvious)?

Anyone could complete the form, if signed by the OP.Signatures don't have to be legible.

50Twuncle

tomtontom wrote: »

Get your wife to call and type out your answers and attach them to the form. Is there a reason why that is not possible (and extremely obvious)?

For me - Yes - assuming that my wife is willing to do it for me (she can be awkward at times) - but for others / without anyone to help them - this is typical of DWP policy !!
I believe that DWP do not make things as easy for disabled people as they could do - with paperwork - I thought that we were supposed to be going "paperless" .... ?

Alter_ego

Could you scan the form - fill in - print out

50Twuncle

Alter_ego wrote: »

Could you scan the form - fill in - print out

Have you any idea how many pages the form is composed of ?
This is something that I have had to do in the past - scanning paperwork, trying to format it to allow me to edit it using word etc - but this can take hours
Why can DWP not simply make editable PDFs of all of their forms - a relatively simple job !!

tomtontom

teddysmum wrote: »

Anyone could complete the form, if signed by the OP.Signatures don't have to be legible.

Indeed, I have clients that just sign an X, that is acceptable for those who are illiterate.

OP seems to be creating a problem where none exists.

50Twuncle

tomtontom wrote: »

Indeed, I have clients that just sign an X, that is acceptable for those who are illiterate.

OP seems to be creating a problem where none exists.

I assume that you can write clearly and have never come across a problem like this ?
My problem is that, far from illiterate - I have a physical problem holding a pen - and making it stay on the paper - but call it ILLITERATE if you are that way inclined
This would ALL be made so much simpler - if DWP (amongst many other government departments) got their act together and actually spent some time and money - converting every form that we are required to fill in on paper - to editable PDF !!
I remember the relief about 6 years ago when ES50 (ESA Claim forms) were finally converted - but they stopped at that point - why ?
I have said before - the paperless office is what we should be looking for - for multiple reasons - not only to save using precious resources but for the reasons explained above !!

Newly_retired

There are so many people who cannot use a computer.
Since JSA went online many Jobseekers are disadvantaged because they may have to travel some distance to a library or other place where there are computers they can use.
People claiming PIP often have problems going out, for reasons of lack of mobility or severe anxiety, so making it compulsory to claim online would not be in their interest.
If the OP can get to a CAB they will ( on appointment) write his answers on to the paper form, provided he can sign it. What is more, they will know how to word the answers to enable him to score the points he will need to qualify. OP if you do not know what I mean about points, you do need to read up on PIP before you apply.