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OMG I booked a holiday by accident twice through the BA Website

24

Comments

  • hcb42
    hcb42 Posts: 5,962 Forumite
    I wish you luck OP, but my experience is BA Customer Services won't budge..
  • penguingirl
    penguingirl Posts: 1,397 Forumite
    I do feel for you OP, but surely the fact that you put in 2 lots of payment info (on different cards) would make you double check the emails?
  • steve1500
    steve1500 Posts: 1,462 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Plus the reminders for the advance passenger information
    Private Parking Tickets - Make sure you put your Subject Access Request in after 25th May 2018 - It's free & ask for everything, don't forget the DVLA :D
  • phatbear wrote: »
    your statement that "surely someone should have picked up two passengers with the same name twice on the same flight?? " implies you are under some illusion there is some kind of human interaction with the booking process also i have spent many years interacting with the the traveling public and its quite normal for there to be people on flights with the same name and they not be related, or there are people on flights with the same name as they are father and son/mother and daughter.

    I find it strange that one of the bookings wasn't cancelled automatically (we call them robots and welcome to the 21st century) irrespective of your experience of non related people with the same name on the same flight and how "normal" that is.
    As for related persons well they are more likely to be on the same booking and as this was 2 separate bookings and booked via the same channel it should have flagged up as a dupe quite quickly, maybe it did and the OP hasn't read that email yet either.
  • Caz3121
    Caz3121 Posts: 15,875 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    this may have been more obvious if the same card had been used for both bookings but it is perfectly feasible for a father and son to travel on the same flights and pay for their own tickets...same name, different cards
    I imagine one would be rather miffed to find their booking cancelled because that name had already been used by someone on the flight
  • Isn'it strange that the OP has not come back with comments??
    Did it really happen??
  • Bennifred
    Bennifred Posts: 3,986 Forumite
    Isn'it strange that the OP has not come back with comments??
    Did it really happen??


    Hasn't got time to check answers 😁
    [
  • dawyldthing
    dawyldthing Posts: 3,438 Forumite
    When the emails come through for the flight it has the booking reference number and they send 2 seperate ones. Surely you might have seen them?
    :T:T :beer: :beer::beer::beer: to the lil one :) :beer::beer::beer:
  • jackieblack
    jackieblack Posts: 10,570 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Isn'it strange that the OP has not come back with comments??
    Did it really happen??

    Seems to happen often when they're not getting the responses they were looking for :cool:
    2.22kWp Solar PV system installed Oct 2010, Fronius IG20 Inverter, south facing (-5 deg), 30 degree pitch, no shading
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  • dawyldthing
    dawyldthing Posts: 3,438 Forumite
    The other thing is if you look on your credit or debit card online it will tell you what is pending and what balance is available which would show if the first went through or not
    :T:T :beer: :beer::beer::beer: to the lil one :) :beer::beer::beer:
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