Argos wont give me a receipt or VAT receipt

windup

what type of business needs to buy multiple tv's from argos

wealdroam

jplevene wrote: »

I know that it is illegal to refuse to supply a receipt or a VAT receipt on request, why don't Argos just comply with the law and how can I get it enforced against them?

If you believe Argos have acted illegally, why not report them to Trading Standards?

Normally I would suggest doing that via Citizens Advice, but as you are not a consumer perhaps using their consumer helpline is not appropriate.

jplevene

agrinnall wrote: »

You seem to be deliberately setting out to find fault with everything that is said to you, even if there is no fault. As cono clearly pointed out to you, they will supply a VAT receipt if you ask for one, but because their primary business is B2C there is no requirement for them to supply a VAT receipt as standard. If you're not happy with the way Argos have handled your request make a complaint.

You haven't read the thread. I have asked 3 times, every time they don't send it. The law states that there is a requirement, and cono was wrong, even his own link said so, as it is regardless if it is b2b or b2c, the law still says in section 13(a) that they must supply one.

I have made a complaint, 2 times, being every other time I had to phone for a receipt.

cono1717

jplevene wrote: »

You haven't read the thread. I have asked 3 times, every time they don't send it. The law states that there is a requirement, and cono was wrong, even his own link said so, as it is regardless if it is b2b or b2c, the law still says in section 13(a) that they must supply one.

I have made a complaint, 2 times, being every other time I had to phone for a receipt.

Errr! Good Sir/Madam/Dog/Cat/Inanimate Object - I posted no link.

There really isn't much we can tell you in a consumer forum related to something that doesn't violate consumer rights since it was a B2B transaction. If you have emailed Argos and given them a reasonable amount of time then make a formal complaint with them and trading standards.

Cycrow

windup wrote: »

what type of business needs to buy multiple tv's from argos

The company i worked for did, althou it was john Lewis rather than Argos.

The TV's were used on a stand at a show to demo some stuff

neilmcl

windup wrote: »

what type of business needs to buy multiple tv's from argos

A B&B/hotel perhaps?

windup

The question was directed at the thread owner, who ignored it - I wasn't asking for possible examples.

mattyprice4004

windup wrote: »

The question was directed at the thread owner, who ignored it - I wasn't asking for possible examples.

Well seeing as your question included the phrase 'What kind of business' - it's not too far fetched to imagine you actually did want examples.

If you want a different answer, be more specific with your question.

windup

It was mostly rhetorical - posted in a thread about claiming vat back as a business expense, as such, the context and reason behind it should be fairly apparent without spelling it out.

Takeaway_Addict

windup wrote: »

It was mostly rhetorical - posted in a thread about claiming vat back as a business expense, as such, the context and reason behind it should be fairly apparent without spelling it out.

it wasn't....