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Boots Advent calendars destroyed by RM duo to nail varnish

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Comments

  • pulliptears
    pulliptears Posts: 14,583 Forumite
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    donnac2558 wrote: »
    Yes they do destroy. I belong to a perfume forum and a few people have received letters that the perfume was destroyed, worth £££ and RM will not send it back to the sender.

    They cannot send letters warning people about posting prohibited goods being destroyed and they do not destroy! If they are giving away then that is stealing!

    Not always they don't. I belong to a nail polish forum, whilst the senders are sent letters the items are not destroyed, they are sent to auction in lots.
    We had a lady in our group selling off lots she'd purchased and annoyingly people recognised polishes they had ordered (rare indie polishes) as being in the lots.
  • Aww that's awful. Those advent calendars aren't cheap at all. I have never sent anything with cosmetics in a package but I didn't know nail polish was a restricted item.
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  • Johno100
    Johno100 Posts: 5,259 Forumite
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    I'm not sure I entirely understand how this works.

    You go to your local post office and you accidentally (as in this case) or deliberately fail to declare a prohibited item.

    The presence of the item is then subsequently detected, but how? There are millions of parcels sent each day and no doubt tens if not hundreds of thousands of those are sent overseas. Surely all parcels aren't opened and searched, x-raying and reviewing the contents would also be a mammoth task and in the OP's case spotting a 20ml bottle would seem impossible? Or do they have some sort of hi-tech sniffer device that can detect the presence of tiny amounts of nail polish etc. even in a sealed glass bottle?
  • donnac2558
    donnac2558 Posts: 3,640 Forumite
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    Not always they don't. I belong to a nail polish forum, whilst the senders are sent letters the items are not destroyed, they are sent to auction in lots.
    We had a lady in our group selling off lots she'd purchased and annoyingly people recognised polishes they had ordered (rare indie polishes) as being in the lots.

    Well on perfume forums the letters state they have been destroyed as they are breaking the rules. Hence now no private individual will chance sending or swapping perfume.

    Quite a few people complaining on QVC UK Facebook about Nails Inc and OPI TSVs not being delivered because of the rules. And why are QVC still not warning customers their orders will be confiscated
  • Johno100 wrote: »
    The presence of the item is then subsequently detected, but how? There are millions of parcels sent each day and no doubt tens if not hundreds of thousands of those are sent overseas. Surely all parcels aren't opened and searched, x-raying and reviewing the contents would also be a mammoth task and in the OP's case spotting a 20ml bottle would seem impossible? Or do they have some sort of hi-tech sniffer device that can detect the presence of tiny amounts of nail polish etc. even in a sealed glass bottle?
    This is what I was wondering. How did they know the package contained nail polish? Maybe they open certain parcels at random to check?
  • Every parcel is x-rayed, even when sending items within the UK!
  • kerri_gt
    kerri_gt Posts: 11,202 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Xmas Saver!
    Mateus109 wrote: »
    Every parcel is x-rayed, even when sending items within the UK!

    To play devils advocate even if this is the case, how would the x-ray differentiate between nail varnish or any other liquid?
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  • visidigi
    visidigi Posts: 6,620 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    kerri_gt wrote: »
    To play devils advocate even if this is the case, how would the x-ray differentiate between nail varnish or any other liquid?

    Its the shape of the bottle.

    They know what to look for - in rare cases it will slip through - but these people are highly trained.

    The problem you have with this sort of thing is its classed as dangerous goods - collectively 1000 packages on a plane all containing nail varnish is a danger.

    Its not an individual package that's the risk per se, but the collective in an air freight scenario.
  • roddydogs
    roddydogs Posts: 7,479 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 24 November 2015 at 9:52AM
    2 questions
    since when have advent calenders contained "Beauty Products"? 2, how can they afford to sell £148 of stuff for £38? Apparently all sold out but £70 on E-Bay.
  • roddydogs wrote: »
    2 questions
    since when have advent calenders contained "Beauty Products"? 2, how can they afford to sell £148 of stuff for £38? Apparently all sold out but £70 on E-Bay.

    Cosmetics are sold at hugely inflated prices, and have high product loyalty because skin is so variable that for many people it's best to stick to what works once you find it.

    These advents are partially adverts.
    Don't get me wrong- they're great for consumers (particularly the ones who would buy the products anyway/have resilient skin), but it's not some act of altruism on behalf of the company. ;)
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