Restore Toshiba Satellite

J_B

I have been asked to rejuvenate a laptop for my niece's kids (8&12?)

Toshiba Satellite L500-19X

Belarc says it's PSLS0E-00F01DEN

Win7 Home Premium, 32 bit
4 GB RAM

Shall I do a 'factory restore' - if so how?
Or a format/reinstall

I_have_spoken

Win7 Home Premium, 32 bit

Use the opportunity for a free upgrade to Windows 10. Then the kids won't get bullied at school for having an antique laptop

Bollotom

You could try, select "Restart" while holding down the shift key and then look at the options on the screen.
Or shut down and then hold down the zero key wile pushing the power button. :cool:

macman

But back up any data first, as it will be lost in the restore process. You'll also need to reinstall any post-market software, so gather the licence numbers.

grumpycrab

J_B wrote: »

Toshiba Satellite L500-19X:)

The L500 doesn't appear to be in the W10 list
http://win10upgrade.toshiba.com/swupdate/modellist.aspx?region=TEG&lang=EN&country=GB
But you could always try the latest W10 (see sig); clean install now works provided you have a visible W7 sticker.

Or... W7 restore... http://forums.toshiba.com/t5/System-Recovery-and-Recovery/How-to-restore-your-Toshiba-laptop-PC-to-its-factory-fresh/td-p/269815

J_B

macman wrote: »

But back up any data first, as it will be lost in the restore process. You'll also need to reinstall any post-market software, so gather the licence numbers.

No data
Belarc advisor AND Magic Jelly Bean have confirmed these numbers

grumpycrab wrote: »

The L500 doesn't appear to be in the W10 list
http://win10upgrade.toshiba.com/swupdate/modellist.aspx?region=TEG&lang=EN&country=GB
But you could always try the latest W10 (see sig); clean install now works provided you have a visible W7 sticker.

Hmm, there is a W7 sticker, but the 'product key' from Belarc and Jellybean is not the one on the sticker :cool:
It does have the W10 flag in the notification area

GunJack

J_B wrote: »

No data
Belarc advisor AND Magic Jelly Bean have confirmed these numbers


Hmm, there is a W7 sticker, but the 'product key' from Belarc and Jellybean is not the one on the sticker :cool:
It does have the W10 flag in the notification area

in the W10 flag there is a system readiness checker, if you run it it will tell you if the lappy will take w10 or not......

...personally I'd stick with 7 :cool:

J_B

GunJack wrote: »

...personally I'd stick with 7 :cool:

Yes, but if you were a sub-teenager ................

NiftyDigits

The hard drive factory restore should install 64 bit. Perhaps they used the DVD at some point to restore, as that installs 32 bit.
Problem is that both reinstall the Toshiba Bloatware. Though you can remove that manually.
You can also install an inexpensive SSD and run a clean install.

J_B

NiftyDigits wrote: »

The hard drive factory restore should install 64 bit. Perhaps they used the DVD at some point to restore, as that installs 32 bit.

Hmm, do you think that's why Belarc & Jellybean find a different product key to the one on the base of the machine?

Do you have a preference?
I think I still have both 32 & 64 somewhere, maybe you gave me a link?

NiftyDigits

J_B wrote: »

Hmm, do you think that's why Belarc & Jellybean find a different product key to the one on the base of the machine?

Do you have a preference?
I think I still have both 32 & 64 somewhere, maybe you gave me a link?

No. that isn't the reason.. You don't need a key for any of the methods described above, including the recovery disc to which you allude.

It depends on what they want and what you feel like doing. A clean install on a SSD will bring the best performance.