TPO sim only, massively reducing allowances :(

TPOCares

We are sorry you feel unhappy with the change. We update our 30-day SIM Only plans from time to time based on our customers usage and needs, also taking into account how we compare to the market. Our new plans offer more flexibility allowing people to customise their plans to suit their needs. We’re committed to being able to provide an excellent service to all of our customers, realigning our price plans will allow us to continue to do this. If you'd like to discuss your account further please email us at help@thepeoplesoperator.com. Thanks, *E

MattinLondon

We are sorry you feel unhappy with the change.
We are sorry you are giving us negative publicity about the change.

We update our 30-day SIM Only plans from time to time based on our customers usage and needs, also taking into account how we compare to the market.
We have realised our super cheap deals don't make us any money so need to charge you more


Our new plans offer more flexibility allowing people to customise their plans to suit their needs.
Our new plans offer more flexibility allowing people to customise their plans to suit our needs.


We’re committed to being able to provide an excellent service to all of our customers, realigning our price plans will allow us to continue to do this. If you'd like to discuss your account further please email us at help@thepeoplesoperator.com. Thanks, *E
We are copying and pasting this stock response to everyone who is complaining in the hope that they don't leave us

roxy28

I asked a simple question and the TPO customer care team came on here, i thought they may reply to my post but -- ah well never mind.

d123

roxy28 wrote: »

So it will migrate people over to the three network, what about people who are on TPO EE network at present with a 2g phone. Will the 3 network work with their 2g phones?

You'll have to buy a new phone if you want to stay with them, Three only allow service to handsets that are a minimum of 3G.

WellKnownSid

d123 wrote: »

You'll have to buy a new phone if you want to stay with them, Three only allow service to handsets that are a minimum of 3G.

It will mean inferior coverage too, especially given large swathes of rural networks are still 2G only - especially indoors e.g. Scotland. I guess that's what they mean by flexibility.

PaulC5

Ive just migrated over to ID Mobile about an hour ago.

So far so good and now I am on 4G

Thanks for the push TPO

chaddythebear

Oh, just realised there are two TPO mobile networks!

I thought this was about The Post Office, duh

It has just made some changes to it's tariffs, cut it's data allowance in half for it's £10 plan, so some good suggestions for alternatives, thanks

System

3 do actually offer 2G voice/text backup in some rural areas where 3G/4G isn't available.

They still require a 3G capable phone though

WellKnownSid wrote: »

It will mean inferior coverage too, especially given large swathes of rural networks are still 2G only - especially indoors e.g. Scotland. I guess that's what they mean by flexibility.

noelphobic

I've just read this thread and had a look at the TPO website. I'm shocked at how much they're charging and how little they're offering.

I moved to them in August, having been with Virgin for a long time. I was getting unlimited texts, 1000 minutes and 4GB of data for £11.99 with TPO, with the bonus of 10% going to my favourite charity.

I haven't had an email from TPO yet but, going by their new offerings, I would only get 100 minutes, 100 texts and 1GB of data for £9.99.

I would have thought that most current customers of TPO are quite price conscious AND not locked into a contract.

How can TPO possibly hope to retain existing customers and attract new ones with such pathetic packages?

Atasas

All of the networks- schemes to extract the money under all or any pretensions aka "businesses"
It is duty of everyone to deal with them accordingly-
Change over at once, and mind price, service from personal accord, just NEVER, under no circumstance be fooled about loyalty or fairness EVER at all.
All as one- they sell air and contracts to sell air...