car damaged at workshop/

lilinghan8

Dear Forumers,

My car was sent to a local garage some time ago for repairing the brake fluid leak problem. They replace the seal ring inside the ABS unit; but the pressure sensor inside the ABS unit broke down during the work (when the car was still in the workshop).

But they refused to take the responsibility of the repair cost since they think my car is old and the component is brittle.

I consider this occasion is totally unacceptable; as they are specialist so that they should pay extra attention or mention and double check with me any problem that may come along

So what should I do now?

Any suggestion is appreciated.

Many Thanks,
L

Hintza

Start messing around with ABS and it will inevitably need a new sensor.

lilinghan8

Hintza wrote: »

Start messing around with ABS and it will inevitably need a new sensor.

Hello Hintza,

Yes. I need a new sensor but my situation is who should be responsible for the cost.

I only know that my ABS works well before I visit the workshop but it broke down when I went to collect the car.

and if they should take the responsibility but they refuse to, who should I talk to?

Regards,
L

Hintza

You might get 1 in 10 sensors off intact, obviously it is worse the older the car gets. I'm afraid it is one of those things, I would just pay them.

arcon5

ABS worked well before you took it in..? huh..? It worked yes, but was hardly fit for purpose if it leaked out.

Strider590

Well I think they should have accounted for possible breakage when quoting for the job. If a part is hard to remove without breaking, then they should have said so.

patman99

This is the main reason that garages will only give you an estimate of the repair costs and not a quote.

bigjl

I only have a basic knowledge of ABS systems.

But aren't the sensors on the wheels?

Of course if you put up which car and the age and mileage then more accurate help might be given.

fred246

I have a relative you had a beautiful Peugeot 406. He took it to the main dealer for it's first cambelt change. The next day it broke and the engine was wrecked. The relative explained to me that it was actually his fault. He had asked for a cambelt change but hadn't requested that they change the tensioner and the tensioner had failed. He put in no sort of complaint at all and sold the car to a garage for peanuts. Garages get away with lots of things because people don't complain. I would tell them that if they don't sort it you will take it elsewhere and then take the bill to the small claims court and they will pay the court charge. Hopefully they would think again. As a compromise you could offer to pay for the part if they fit it.

gilbert_and_sullivan

Things get old and parts corrode in place, the garage tried to renew the seal for you and it didn't work this time, thats part of the problem with running older cars and why main dealers don't get involved in repairing things and just fit complete new units instead.

If it was working properly before they had it you wouldn't have took it in for repair, hopefully a used unit can be found and the fix still fairly cheap.

EdGasket

I don't see how replacing an ABS Unit seal would involve or affect a wheel sensor at all. Can you explain this OP?