Student Support Centre

sm13

Yes, I finally did get a call back from Emma Woods....
she cant /wont help as she is looking for someone in the 'midlands'

What difference does it make...Midlands.London, Timbuktu ..arrrgghhh

maha_rana

vangirl70 wrote: »

In my opinion The Student Support Centre are the worst company I have ever dealt with. I had been thinking of getting extra tuition for my son for a while and found a flyer in his book bag. It sounded good so I gave them a call. We arranged a meeting at my house where the teacher (salesman) proceeded to give both my son and I 4 hours of hard sell. He bondarded me with statistics and charts, gave my son an assessment and made me feel guilty if I refused to take out a contract.

At the time I was a single parent, vulnerable and worried about my 6yr old and signed up to help him with his schoolwork as I believed it was a reputable company.

I received the pack consisting of a box of videos, some workbooks and a chart. The pack arrived 1 week after the cooling off period!!!!. The videos were very boring and my son struggled with the work, as the initial assessment that was given to my son was so much easier. So not only was his confidence level low at school he also lost confidence at home and started calling himself 'thick'.

Enough was enough, we stuck it out for 3 months to see if it would improve and I decided to write a letter explaining the situation.

Cutting a long story short it took me 3 extremely stressful years and a warning to issue proceedings in Court to get out of the contract.

My advice is to invest your money in a private tutor which is what we did and are continuing to do so which is money well spent. My son is now 15yrs old and has caught up with his peers, which is all I ever wanted in the first place.

I am having the same problem. can you tell me how did you manage to get your money back from student support?
thanks

eskimo26

Norman-B wrote: »

That's exactly the reply I hoped to get! My reservation is the 4 year contract.

Thanks for the reply.

You'd have to be insane, if you feel they are not delivering they will wash theirs hands off you because they already have your money and you will get nothing but the minimum they need to provide for four years.

At least with a tutor you can sack them if they are not suitable and they have no hold over you, also it's not like your getting a huge discount for that 4 year contract!

Jayde38

It is not just the outlay that you should be concerned about. I signed my son up for the Student Support Centre 15 months ago. Within a month he was diagnosed with autism and severe learning difficulties. I tried to cancel the programme but they refused. I asked them to therefore provide additional support as my son was unable to use the programme at all. They refused again. They are only interested in grabbing the money. They don't care about the kids. It's a disgrace. Student "support" indeed!

sm13

hi
have you had any luck....
we are at the end of our tether..
even the ombudsman hasn been able to help...
whatever the 'rep' said is 'in the bible' and nothing anyone says or does will help...
heartless money hungry company!!!!

sm13

hi
have you had any luck....
we are at the end of our tether..
even the ombudsman hasn been able to help...
whatever the 'rep' said is 'in the bible' and nothing anyone says or does will help...
heartless money hungry company!!!!

Sumit_k

Company Register Information
Company Number: 03764297 Date of Incorporation:29/04/1999
Company Name: THE STUDENT SUPPORT CENTRE (SOUTHERN) LIMITED
Registered Office: WESTMINSTER BUSINESS CENTRE
NETHER POPPLETON
YORK
YO26 6RB
Company Type: Private Limited Company
Country of Origin: United Kingdom
Status: Liquidation
Nature Of Business (SIC): 85310 - General secondary education
Number of Charges: 2 ( 2 outstanding / 0 part satisfied / 0 satisfied)
Previous Names
Date of Change Previous Name
23/08/2001 THE STUDENT SUPPORT CENTRE (KENT) LIMITED
Key Filing Dates
Accounting Reference Date: 31/08
Last Accounts Made Up To: 31/08/2014 (SMALL)
Next Accounts Due: 31/05/2016
Last Return Made Up To: 29/04/2014
Next Return Due: 27/05/2015OVERDUE
Last members list: 29/04/2014
Last Bulk Shareholders List: Not available

Sumit_k

Company Status Details
Status: Liquidation
Case Number: 1(of 1)
Case Type: Voluntary Creditors Liquidation
Wind Up Date: 10/12/2014
Appoint Practitioner: 10/12/2014
Due to be Dissolved: 12/01/2016
Practitioner Details
BUTLER JOHN WILLIAM
WESTMINSTER BUSINESS CENTRE 10 GREAT NORTH WAY
NETHER POPPLETON
YORK
YO26 6RB
Practitioner Details
NICHOLS ANDREW JAMES
WESTMINSTER BUSINESS CENTRE 10 GREAT NORTH WAY
NETHER POPPLETON
YORK
YO26 6RB

sm13

wow... so what does this mean....
if they are filing for liquidation, fo you know how this affects us...
kind regards

marcosdjcm

Sumit_k wrote: »

Company Register Information
Company Number: 03764297 Date of Incorporation:29/04/1999
Company Name: THE STUDENT SUPPORT CENTRE (SOUTHERN) LIMITED
Registered Office: WESTMINSTER BUSINESS CENTRE
NETHER POPPLETON
YORK
YO26 6RB
Company Type: Private Limited Company
Country of Origin: United Kingdom
Status: Liquidation
Nature Of Business (SIC): 85310 - General secondary education
Number of Charges: 2 ( 2 outstanding / 0 part satisfied / 0 satisfied)
Previous Names
Date of Change Previous Name
23/08/2001 THE STUDENT SUPPORT CENTRE (KENT) LIMITED
Key Filing Dates
Accounting Reference Date: 31/08
Last Accounts Made Up To: 31/08/2014 (SMALL)
Next Accounts Due: 31/05/2016
Last Return Made Up To: 29/04/2014
Next Return Due: 27/05/2015OVERDUE
Last members list: 29/04/2014
Last Bulk Shareholders List: Not available

Hi, do you think this is certain? And if so, can I advise my friend to cancel the direct debit?