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Student Support Centre

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  • sm13
    sm13 Posts: 17 Forumite
    Sixth Anniversary Combo Breaker
    i have tried to contact Emma Woods and had absolutely NO JOY.........
    The SCC is driving us 'nuts' they dont listen
    This company is bleeding us my friend dry.........arrrgggh ( i am tring to help her get this cancellation acknowledged!
    The salesman came and was extremely pushy. The cancellation form was sent and now the company are refusing to accept it was called and continuously taking money from their account.
    please help....
    :search:
  • sm13
    sm13 Posts: 17 Forumite
    Sixth Anniversary Combo Breaker
    can you help / advise us on this... i am banging my head against a brick wall trying to get answers....
    the salesman came and insisted on a signature and craftily signed it up for 3 years even tho it was pointed out this is not correct and unfortunately after careful consideration we decided it was not for us and we cancelled it and now ssc are denying receiving the cancellation form and stating
    nothing can be done etc etc etc :mad::mad::mad::mad:
    please help...

    kind regards
    :search:
  • I received the advertising letters from school twice. The first time was when my son was in year 1,ignored it. the second time was nearly the end of year 1, and I thought it was sth. suggested by his school, so signed up the contract after the appointment, it happened in August, 2014. I decided to cancel it in Early Nov,2014,and contacted the support centre so many times, spoke to the managers, but no way to cancel it now! I used the materials a few times, okish, but the service wasn't very good and useful. I had trouble logging in to parental login, so no way to get the code to do English test. It took a whole month to sort it out. Also no maths test result was emailed to me after 4,5 times contact by emails and phone calls. I phoned the teach line once, it was useless, a waste of time. The materials are definitely overpriced for what you get. I cancelled direct debit payment, and the debt company keeps sending me letters. The student support centre just ignored my requirements and reasons. How can you force people to continue payment for the next three years while I am not happy to use it anymore? Feel been cheated!
  • Hi,

    Any cleart/solid advice on cancelling this? I have a friend who has signed up to this, but don't want her to get into debt collector trouble.
  • sm13
    sm13 Posts: 17 Forumite
    Sixth Anniversary Combo Breaker
    hi
    we are stuck
    see article


    thisismoney.co.uk
    written by Rosie Murray
    :search:
  • sm13
    sm13 Posts: 17 Forumite
    Sixth Anniversary Combo Breaker
    hi
    we are stuck
    see article - student support centre


    thisismoney.co.uk
    written by Rosie Murray
    :search:
  • anywhere to report them? It is a bit like they are just trying everything to sell the materials, you get very little service or help afterwards as promised
  • I had contact with Emma, so she is real enough to reply. She's looking for a case in the Midlands area. Not sure why it has to be so specific. Driving to the south for an interview is not that big a task.
  • sm13
    sm13 Posts: 17 Forumite
    Sixth Anniversary Combo Breaker
    thanks for your messages..
    I have contacted the FOS and asked for there help..
    the SSC just dont care.
    I have sent a ridiculous amount of letters/emails and phone calls have been made to them and they JUST DONT CARE!

    not sure if you read the Newspaper article in this months Telegraph..
    The SSC have not had any comments or made any attempts to contact us!
    :search:
  • sm13
    sm13 Posts: 17 Forumite
    Sixth Anniversary Combo Breaker
    thanks for your messages..
    I have contacted the FOS and asked for there help..
    the SSC just dont care.
    I have sent a ridiculous amount of letters/emails and phone calls have been made to them and they JUST DONT CARE!

    not sure if you read the Newspaper article in this months Telegraph..
    The SSC have not had any comments or made any attempts to contact us!
    :search:
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