Card fraud - Unusual transaction

pepsimax31

mgdavid wrote: »

Why?
How does that help you or anyone else?

FWIW Marrakech farm in Virginia is an Islamist Halal butcher.
How did your research reach the conclusion that it is a non-existent business?

Why do you want to know why I want to know? How does that (or your contribution towards this thread) help you or anyone else?

msallen

Banks most certainly do phone people if they suspect fraud. I got a phone call a couple of weeks ago. As it happens I was overseas and the reception was very bad (I could make out the word "financial" but that was about it) so I asked them to email instead.

I got an email prompting me to check the secure messaging in my online account and they had spotted, and stopped, two fraudulaent transactions.

agrinnall

pepsimax31 wrote: »

Why do you want to know why I want to know? How does that (or your contribution towards this thread) help you or anyone else?

I think you'll find most of the regular contributors to this board will have had enough by now, so good luck with your quest but for one I'm out.

FireWyrm

Look it's obvious. It was a test transaction for $3 which when converted is about £2.

It isnt rocket science. The bank flagged it because the transaction was several timezones and a whole ocean away from where you were last known. The software picks up these kinds of anomalies and it is sent to a queue for the CS staff to actually eyeball it and decide whether it was a genuine transaction or not.

Rosemary7391

pepsimax31 wrote: »

Please read my previous posts and you will read the transaction was to a company that doesn't exist and rather an unusual name. I am not trying to chase down any legit business. Please don't confuse the original question I asked.

Well, I'm very sorry I didn't make it explicit that I'd noticed every detail in your previous posts. Presumably that makes the rest of my post totally useless? Without a clear purpose it is difficult to hold onto which facts are and are not relevant. As you're unwilling to state the purpose behind your post, expect more answers that don't fit - and plenty more who will be put off posting altogether.

CKhalvashi

pepsimax31 wrote: »

Sorry to hear your card was compromised and thank you for confirming (some) banks do contact customers when there is suspicious activity.

HSBC called me when I made a payment of about £9 (Russian company) on one site, and when someone took a €50 deposit for something on another (German company), some months later.

Both were completely genuine, but it's good to know that the banks look at things like this.

pepsimax31

Rosemary7391 wrote: »

Well, I'm very sorry I didn't make it explicit that I'd noticed every detail in your previous posts. Presumably that makes the rest of my post totally useless? Without a clear purpose it is difficult to hold onto which facts are and are not relevant. As you're unwilling to state the purpose behind your post, expect more answers that don't fit - and plenty more who will be put off posting altogether.

I apologise I was just frustrated. I am a curious person. When I got the name 'marrakechinn' from my bank I found 2 search results where the same name of company (which doesn't exist) was listed and I wanted to see if anyone else recognised the name. I didn't realise that I would be questioned on the how and where and if my bank did actually phone me. I kept repeating myself because I believed my card could have been cloned at a bank cash machine only to be met with comments that it couldn't have been as they don't dispense coins. It took me a while to realise that people thought the dodgy transaction was at a cash machine as I had said previously the name of the company the card was used at.

pepsimax31

FireWyrm wrote: »

Look it's obvious. It was a test transaction for $3 which when converted is about £2.

It isnt rocket science. The bank flagged it because the transaction was several timezones and a whole ocean away from where you were last known. The software picks up these kinds of anomalies and it is sent to a queue for the CS staff to actually eyeball it and decide whether it was a genuine transaction or not.

I totally get that. My question is, has anyone else who has been a victim of card fraud had the name 'marrakechinn' as the transaction?

buglawton

Just the other day I was wondering why card companies print the 3 digit authorisation code on the back. Any dodgy retailers employee can quickly copy off all the details needed to make online transactions. Is it about time the card companies obliged you to keep this number in your head like your PIN?

Another thing I noticed: in the USA retailers/restaurants always take your card away for processing. Totally unlike Europe. Plus they only recently started using Chip and Pin in the USA, and some retailers still avoid Chip and Pin and have you sign an electronic pad instead!

There's much more the card companies could to to prevent fraud.

Thrugelmir

GingerBob wrote: »

My bank hasn't called me in years either. They don't have my number now. In any case, a good policy is to reject all incoming calls from financial institutions.

If you use your credit card internationally to purchase goods or services then it's highly likely that your bank will contact you to authorise the transaction. Over the years done this on many occasions. While it's a pain for the supplier as the original transaction gets rejected and has to be resubmitted. It's good to know that the banks do pick up unusual activity instantly.