M&S still selling mens trousers with zip which are too short for purpose

bob_a_builder
bob_a_builder Posts: 2,353 Forumite
Part of the Furniture 1,000 Posts Name Dropper
edited 2 November 2015 at 12:34PM in Praise, vent & warnings
Back in Sept 2015 it was reported in the press that there was a issue with some M&S mens trousers where the design had changed such that the zip fly was at least an inch shorter than previously - making it very difficult to answer a call of nature

Reported here :
http://www.dailymail.co.uk/femail/article-3246119/Mortified-male-customers-report-logistical-difficulties-going-toilet-M-S-shortens-fly-zips-trousers-INCH.html

At the time M&S claimed it was on a minor slip up and the bad stock had been replaced

But it seems they didn't have the sense to do a check on the other rangers of trousers, or it really was a cost cutting measure which they hoped we wouldn't spot

Fast forward to November ...
This week I ordered some M&S trousers ( not the ones referred to in the above article) on line - but same line item as I had bought previously - only to find they now had the short zip problem. by comparison with my existing trousers with the same item no.

I assumed it might just be an old stock issue, but on visiting the local store found that all the trousers in store of the range I was interested in had the same short zip problem

For the record and is case M&S read this it was this range
http://www.marksandspencer.com/crease-resistant-active-waistband-single-pleat-trousers/p/p22152586

I then checked the range in the next price band up - still the same short zip issue. !

So it seems the problem is still not resolved and is a much wider issue than they thought

I have reported this issue direct to M&S and they do claim to be looking in to it

But next time you go to buy some trousers at M&S, please make sure you check out more than the fit of the
waist and the length of the leg otherwise you might be embarrassed later
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