Unauthorised access to account

colsten

FOREVER21 wrote: »

.

If it lets you input then put your pin in and see if it will give you a code for use with on line banking, only then will you know whether the card is valid, if it is then this will help in your complaint.

It's quite unlikely that the other person's card would work with the OP's PIN.

OP, that "someone else" - do you know them? Have you ever had a joint account with the person? Has the other person ever lived in your house? Have you ever lived in the other person's house?

grumbler

colsten wrote: »

It's quite unlikely that the other person's card would work with the OP's PIN.

If I insert a card without a chip into Barclays device it says: "Card is not responding".

agrinnall wrote: »

... I think that the OP has just got a bit confused about what they actually have.

...or was bored and wanted to confuse us.

Paul_1977

Open a new bank account, transfer funds to it, close Barclays account.

OP, are you sure you are not getting confused, Barclays send out purplish/white cards for use with Telephone banking.

FOREVER21

Paul_1977 wrote: »

Open a new bank account, transfer funds to it, close Barclays account.

OP, are you sure you are not getting confused, Barclays send out purplish/white cards for use with Telephone banking.

Barclays also supply Light Blue debit cards and Black for the Premier account customer, all for use with the pin sentry reader.

Ben8282

I have one of these devices for NatWest but when I first received it I had to put my normal NatWest debit card into it and then activate the device online with my debit card in it. I have never had a special card for this purpose and am very suspicious of this card without a chip. I don't know if Barclays issue a special card for this purpose but if they do it would seem to me to be somewhat unnecessary as the account holder presumably already possesses some sort of debit card.


But, as I said before, even if this individual possesses both the card that was sent out and a functioning device, he would still not be able to gain access to your account.

vacheron

I have one of these Barclays Authorisation Cards. So allow me to explain as there seems a lot of confustion as to what the OP is referring.

These cards are sent out by Barclays to allow a customer to use the pinsentry reader to access online accounts which do not normally have a debit card to use for authorisation. e.g. those with only a savings account or ISA.

I received mine when my very old (and dormant) ING ISA was transferred to Barclays last year. I already have Barcays Debit cards and accounts, but probably the Barclays and old ING databases just didn't tally up?

The card is just the chip (no magnetic strip). Its own dedicated PIN is sent separately and the pair are used solely to logon to the non debit card providing accounts using the card reader.

OP. Do you know the person to whom the card was sent?

Zanderman

The type of card, chipped or not, is surely irrelevant?

The fundamental point is that whoever has this card, they will not be able to login to the OP's account online without the OP's 5 digit passcode and letters from their memorable word. Which possession of a card and card reader doesn't give them, whatever the card type is.

So the OP is wrong in thinking their account is compromised. It isn't.

Unless the security details were also sent to the third party*. Just possessing a card doesn't give online access.

*Edited to add: And as you choose your own security details, and can change them, the third party will definitely not have them.

grumbler

Zanderman wrote: »

The fundamental point is that whoever has this card, they will not be able to login to the OP's account online without the OP's 5 digit passcode and letters from their memorable word.

Neither is needed actually.

https://bank.barclays.co.uk/olb/auth/LoginLink.action

Surname
Sort code
Account number
DOB
PIN

If I understand correctly the first three pieces of information are on the card.
The last can be easily sent to the same address as the card.
If so, DOB will be the only missing bit for a potential fraudster.

agrinnall

grumbler wrote: »

Neither is needed actually.

https://bank.barclays.co.uk/olb/auth/LoginLink.action

Surname
Sort code
Account number
DOB
PIN

If I understand correctly the first three pieces of information are on the card.
The last can be easily sent to the same address as the card.
If so, DOB will be the only missing bit for a potential fraudster.

If the Barclays card is similar to the NatWest one then it doesn't include the sortcode and account number on the embossing, and there's no stripe to get it from. I'd guess they are in the chip but a fraudster would need a chip reader, and even then I'd hope the data is encrypted.

grumbler

I just relied on what the OP posted:

Scaley27 wrote: »

...the replacement card that was sent to my house has my sort code & account number on it but someone else's name.

That said, the OP also claimed the the card didn't have a chip.