Changing Broadband provider

Nicki

We are about to move house, which sounds like a good time to consider changing broadband provider. We currently use Orange but find that our connection is unreliable, and also much slower than advertised (at peak times it seems as slow as dial-up though it is supposed to be 8MB!) Also we have been told that it will take a minimum of 10 working days to get an Orange connection up and running to a new address.

The only thing which is deterring me is that I currently use as my only email address an orange address. If I change provider, presumably I will lose the right to use this address? Is there any way to have emails forwarded to a new address for a period, while people get used to the fact that it has changed, or would it be a question of running two subscriptions for a while until the change takes effect?

All advice on the email question would be welcome, plus any recommendations for other providers.

Thanks

glosman555

Hi/ If you go to Orange's website click on Help& Support >Using email and online service's >using our email> artical 31 maybe of help

richyrichuk

u missed out a step.


http://help.orange.co.uk/documentDisplay.do?gotoLink=0&docType=1006&contextId=665:0.0&clusterName=DefaultCluster&contentId=f6d65f0a-6eda-4e9d-8b5b-0126d441ab69&responseId=8d2e8ca9895d3ec8:100ebec:114917421b2:-718f&groupId=1&answerGroup=0&score=-1&page=http://ESERVER_a9c51fc3-d017-46d3-9709-537de0985f3a.xhtml&result=22&excerpt=KB3883+how+do+I+receive+emails+in+Outlook+Express?&resultType=5002#http%3A%2F%2FESERVER_a9c51fc3-d017-46d3-9709-537de0985f3a.xhtml

and u sure thats rite?!?!?!

u will loose that email address pretty much instantly, thats what i know with all other uk ISP's just have to email every person in your email address book and tell them. and any companies that send u emails change them. and ur banks etc.... no efficient way of changing email address

keefrto

Nicki wrote: »

We are about to move house, which sounds like a good time to consider changing broadband provider. We currently use Orange but find that our connection is unreliable, and also much slower than advertised (at peak times it seems as slow as dial-up though it is supposed to be 8MB!) Also we have been told that it will take a minimum of 10 working days to get an Orange connection up and running to a new address.

The only thing which is deterring me is that I currently use as my only email address an orange address. If I change provider, presumably I will lose the right to use this address? Is there any way to have emails forwarded to a new address for a period, while people get used to the fact that it has changed, or would it be a question of running two subscriptions for a while until the change takes effect?

All advice on the email question would be welcome, plus any recommendations for other providers.

Thanks

would happily recommend Plusnet (if you mention me!)
I use Bigfoot.com as my forwarding agent. Easy to set up and permanent email address even when you change ISP. Good luck

manrow

Does the forgoing suggest if I leave BT, that my families emaill addresses will be lost too?

trisontana

I have been investigating this because I am changing from Waitrose to TalkTalk. I do not want to lose my Waitrose web address, but luckily they offer a service called "Just Mail" where for £20 a year you can keep your old email account with them.

johnofhertford

manrow wrote: »

Does the forgoing suggest if I leave BT, that my families emaill addresses will be lost too?

I believe you can keep your BT e-mail address for £1.50 per month.

mk-donald

johnofhertford wrote: »

I believe you can keep your BT e-mail address for £1.50 per month.

I went from BT Broadband/Yahoo service to their 'dial-up' service - and as long as you dial-up call (ie c5p) ONCE at least every 2 or 3 months (don't have my diary in front of me) your email addresses are kept alive.

It's been similar with Lineone/Tiscali where they were my ISP about 10-15 years ago and yet my email addy's still active as every 30 days I make one 5p dial-up call.

In Outlook you can 'add' a display column with the 'to' email address, so that over time you can endeavour to update anyone who's still using that old (BT) address, before potentially just abondoning it in n months time.

confused1

trisontana wrote: »

I have been investigating this because I am changing from Waitrose to TalkTalk. I do not want to lose my Waitrose web address, but luckily they offer a service called "Just Mail" where for £20 a year you can keep your old email account with them.

Pardon my asking, but wasn't Waitrose satisfactory?
I was thinking of changing from Orange to Waitrose on hearsay that they have good customer services.
Can you please advise. Many thanks.

Inactive

keefrto wrote: »

would happily recommend Plusnet (if you mention me!)
I use Bigfoot.com as my forwarding agent. Easy to set up and permanent email address even when you change ISP. Good luck

You are obviouly not aware of the latest bad news from Plusnet, more customers emails lost !!!!!

I wouldn't touch Plusnet with a barge pole, been there, got the T shirt.

Inactive

Follow this link to find independant feedback from customers on Broadband Providers, scroll down to about the 5th listing.

http://www.thinkbroadband.com/