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Have RYANAIR cancelled your winter booking but not told you yet?

peterbaker
Posts: 3,083 Forumite
friend of mine was just browsing for flights in November and suddenly discovered that flights already booked no longer existed. They aren't full. They have been deleted from the schedule in favour of using the aircraft on new routes.
Now that Ryanair have almost succeeded in saturating the available European market, expect surprises like this as they start cherry-picking to suit themselves and tell you what they've done sometime later when you'll have to like it or lump it at short notice, perhaps increasing your costs and inconvenience by spoiling your holiday bookings at work for example.
I wonder how long it will take for Ryanair to email their customers to tell us what you can discover by browsing for new bookings around the dates of your existing ones. It is very annoying to find out this way, and although a few people might consider they get a better flight out of it eventually, I am sure there will be more people who actually have to spend money at short notice to work around it. Happened to me last winter.
Maybe Martin's Flightchecker software could be used to spot the disappearing flights and give us the true picture this winter on disappearing existing Ryanair schedules instead of all the hype about new routes. I have a feeling this winter will be the worst we have seen so far in this regard.
Do Easyjet behave the same way?
Now that Ryanair have almost succeeded in saturating the available European market, expect surprises like this as they start cherry-picking to suit themselves and tell you what they've done sometime later when you'll have to like it or lump it at short notice, perhaps increasing your costs and inconvenience by spoiling your holiday bookings at work for example.
I wonder how long it will take for Ryanair to email their customers to tell us what you can discover by browsing for new bookings around the dates of your existing ones. It is very annoying to find out this way, and although a few people might consider they get a better flight out of it eventually, I am sure there will be more people who actually have to spend money at short notice to work around it. Happened to me last winter.
Maybe Martin's Flightchecker software could be used to spot the disappearing flights and give us the true picture this winter on disappearing existing Ryanair schedules instead of all the hype about new routes. I have a feeling this winter will be the worst we have seen so far in this regard.
Do Easyjet behave the same way?
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hi booked for Nov Dublin >Reus return flight cancelled but asked why when I was in Dublin airport and told I was in queue to be told and was away for 4 days and when I returned home found the email came in the night I went away !!!! ,got full refund in the end0
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Check your flight and if you are on a route which has lost an evening flight for example you'll find you are probably booked on the morning one arbitrarily. So they have changed it all beautifully to suit themselves and their special ticket demand pricing model, but they haven't told you. Net effect when you finally find out? You might find the flight you want is full (sorry no can do!), you'll then probably accept a refund and they can sell your seat at a last minute price.
I think Michael O'Leary should set aside one day a year to appear in the village stocks so we can throw things to vent what we fell about this kind of behaviour.:mad:
Meantime, I suggest that if you discover you can't get the flight you want, wait until the new flight has left before you cancel for a refund, or alternatively if you paid peanuts then swap it for the most expensive alternative date you can find and then don't use it. At least that way he doesn't profit too much out of your misery!0 -
peterbaker wrote: »I think Michael O'Leary should set aside one day a year to appear in the village stocks so we can throw things to vent what we fell about this kind of behaviour.
It is simpler to not agree to the terms and conditions and not give them a penny.Posts are not advice and must not be relied upon.0 -
Oh surely you are not in the "Don't like it, don't use them mode', Richard"? If so, that isn't very helpful for most people bearing in mind that Ryanair are the main UK<>Europe player and monopolise many routes now. When they purchase tickets, Customers haven't quite got to the point of agreeing to a one line Ts & Cs that simply says "Expect the Unexpected and if we annoy you tough luck!" No, they are expected to agree to a wholly unreasonable amount of claptrap which is only given credence by people like yourself, perhaps.
You do realise that your fast and loose / "all is fair in love and war if it is buried in the small print somewhere" view of business is not representative of the majority of MSE readers views, wants or desires I take it?
Ryanair often behaves like an unruly kid in class. It is frequently caned in various forums. Even I have smiled at its antics sometimes. But every now and then it does something which some might say should get it excluded...the wheelchair/disabled nonsense is a continuing example. So is their apparenty continuing disobedience in refusing to come into line with disclosure of full fares early in the booking process.
As you well know, Ryanair doesn't stand still. It frequently has run-ins with various authorities and other schools and is constantly pushing the envelope on what is acceptable largely buoyed by what it got away with previously.
In psychological terms there's a special name for it when analysing worsening behaviour in an individual that starts small-time, gets away with it and then gets more daring ... I forget the term ... someone might help me out and provide it ...
I started this thread because I have noticed a significant adverse trend that has not been a problem for the 7 years I have regularly used Ryanair, but reared its head last year and might go exponential this winter ... so heads up!
It has caused us big problems and stress with no less than 4 flights in November December and January that were uncovered by pure chance this evening.
So your comment Richard is thus far not appreciated.0 -
It is not just Ryanair-they all do it and I guess reserve the right to do it.
We moved our family lockstock and barrel on the basis of a Flybe flight booked lots of them in advance and only because we had happened to book one flight for an accompanied teenager discovered the route had been cancelled.
And they held on to our money for months!0 -
I know what you mean cannyscot, but as I have said before, the market leader is being hugely subsidised by UK taxpayers by being allowed to process the most taxfree fuel purchases.
Taxfree fuel is one would think a concession reserved for companies which do good for the UK and one would hope, uphold our standards, if not "fly the flag"!
Eire has a certain notoreity won over the last couple of decades for pushing the envelope with tax concessions (refunds basically) in everything from meat import/export/import/import/export/whatever (carousels make you dizzy don't they) to enormously complex aircraft leasing deals.
Be in no doubt, the UK taxpayer is funding Ryanair big time, and I say that means we should make our views heard about what kind of aviation customer service we want via government.
To give you a related example, I remember when it was a jolly wheeze for private pilots to fly their small aeroplanes to Jersey because fuel in Jersey was cheap (about 1/3 price of taxed fuel in the UK). Four people could have a day round trip to Jersey for a net total outlay of £20 I heard! How so if they spent £60 buying a tank full when they got there and twice that in hiring the plane??
The wheeze was in completing a UK Customs and Excise Fuel Duty drawback form to claim back all the duty on the full tank of fuel "exported" from UK to Jersey. Since UK Customs and Excise didn't have the manpower to check what's exported and what's not, then there was plenty of scope for low cost aviation courtesy of the common or garden UK taxpayer. If you haven't spotted it yet, I can tell you that it doesn't usually take a full tank of fuel to hop across to Jersey unless you take the pretty route!
Now I wonder exactly how it works for a company like Ryanair? Certainly "Tanking" cheap fuel is a serious part of an airline captain's job.
Perhaps no wonder the Taoiseach is tempted to smile a lot thesedays when he's in the UK, especially after TB became a Ryanair customer long since!0 -
You do realise that your fast and loose / "all is fair in love and war if it is buried in the small print somewhere" view of business is not representative of the majority of MSE readers views, wants or desires I take it?
If you ever bothered to listen to other peoples opinions, you would realise that several regulars on here agree that, in richardw's words:It is simpler to not agree to the terms and conditions and not give them a penny.
If you don't like an airline, a shop, a telephone provider, the answer is simple: take your business elsewhere.Gone ... or have I?0 -
With respect dmg, the vast majority of visitors to this forum come here to learn, not to post their advice.
As I have said before, the prevalence of "advice" on these threads to simply stop using a major brand if you don't like it (with the implicit suggestion that hoards of customers who understand the deal will continue to use it anyway) risks insult to the intelligence of many of MSE's visitors.
If I don't like something from a major provider on the basis that it isn't decent or proper, I like to see it picked up and put in its place or changed for the better, not just left to contribute to the throwaways/scrapheap of the new millennium so far.0 -
Brinkmanship0
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spot on peterbaker, you can have a moan about ryanair and still use them, i agree this buisness of hiding the cancelled routes from their customers is very annoying, and far worse for their check in staff whom i sure only got an inkling their jobs were being taken away from them because of customers repeatedly asking about the winter schedule and why it couldnt be booked
this farce has been going on for several weeks, ryanair should publish which routes have been cancelled, they made a big enough noise about it being more profitable to have seven planes sitting on tarmac than providing a service on certain routes, so tell us which routes have been scrapped
i would expect a lot more cancelled routes in the future, easyjet have announced 46 new routes, how many old ones will face big cutbacks or the chop, same for ryanair massive continued expansion will mean a lot more changes im sure
buying a house abroad because of a budget airline has started to fly there is very risky indeed
great post peterbaker for a change:T0
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