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Can't switch supplier as national database incorrect??

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Comments

  • Gerry1
    Gerry1 Posts: 10,853 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Lallyrs said:
    So how do I get OVO to release me, they wont do anything when I call them and have ignored emails?
    Send a letter headed COMPLAINT by snail mail and get a free Certificate of Posting.  You could also copy it to their CEO: his info is available from the CEO email website (which is a dot com).
  • The national supplier database, Central Online Enquiry Service (ECOES) seems to be so incompetent I do not understand haw they are still operating.  

    I had smart meters fitted for the first time 11 weeks ago and ECOES still has not updated the electricity meter. My supplier confirms they sent all the information and I have chased and checked with them repeatedly. I have even sent photographs for cross checking.

    I can find no mechanism for holding ECOES to account.

    Any suggestions would be welcomed.
  • t0rt0ise
    t0rt0ise Posts: 4,674 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Start a new thread. Resurrecting a very long old one is not a great idea!
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