Tesco Shoplifting - need help.

System

I just couldn't understand how the guard could "arrest" me as he put it.

He didn't 'arrest' you. You said

At this point a Security Guard tapped me on the shoulder and asked me to step back inside the store - I was a bit dumb founded but agreed -

whiteswan

!!!!!! wrote: »

He didn't 'arrest' you. You said

You missed thae part in my original post which stated.......

"I protested but he said I was under arrest and that I HAD to follow him."

So yes he clearly said I was under arrest and HAD to follow him....

Dave

Gidoloi

I'm surprised at the unsympathetic response to this persons post. As far as I can see Tesco were guilty of attempting to pervert the course of justice and wasting police time. It's one thing dealing with thieves appropriately and/or making genuine mistakes, it's another thing altogether "framing" someone when they're innocent. I would suggest you publicise this and demand an apology from Tesco, they think they are a law unto themselves.

hollydays

clarryd wrote: »

This was the correct thing to do, Tesco have employed these people to do a job and stopping people leaving the store without paying is part of that job. They are not employed to humiliate anyone or to speak down to anyone. I do think that taking your Clubcard off you is a bit of a step too far, after hearing your story. In this case I would go online and order a new card, if you have a lot of points I make sure that they are still on your account, if they are I would get them spent online/cashed in, a year is a long time.

Except , they aren't employed to lie, and in most companies that would be a very serious matter.The police disproved his story with cctv.

xHannahx

I'd say a complaint to Tesco highlighting the dishonesty of their security staff as proven by cctv and police. Should someone dishonest be working in such a position, I don't think Tesco would want anyone dishonest working in a position such as security.
Lying/ dishonesty as you describe would be a definite misconduct investigation in my employment.
Apologise for your error within the complaint.

hollydays

xHannahx wrote: »

I'd say a complaint to Tesco highlighting the dishonesty of their security staff as proven by cctv and police. Should someone dishonest be working in such a position, I don't think Tesco would want anyone dishonest working in a position such as security.
Lying/ dishonesty as you describe would be a definite misconduct investigation in my employment.
Apologise for your error within the complaint.

I don't think this is going to work. The op will just end up looking like a disgruntled thief. It's best left alone.

geerex

Gidoloi wrote: »

I'm surprised at the unsympathetic response to this persons post. As far as I can see Tesco were guilty of attempting to pervert the course of justice and wasting police time. It's one thing dealing with thieves appropriately and/or making genuine mistakes, it's another thing altogether "framing" someone when they're innocent. I would suggest you publicise this and demand an apology from Tesco, they think they are a law unto themselves.

What part of "leaving a store with goods for which you have had many opportunities to pay for but didn't" do you have difficulty understanding?
Do you even understand what "framing" means?

You know what? You try it. Go and nick some stuff from any shop of your choice, get collared by the instore security and when the police arrive, make up some story about illness/medication etc and see if you get off. Looks like the worst case scenario is a store ban and withdrawal of loyalty card. No wonder all the druggie crims shoplift to feed their habit. Easy money.

hollydays

geerex wrote: »

What part of "leaving a store with goods for which you have had many opportunities to pay for but didn't" do you have difficulty understanding?
Do you even understand what "framing" means?

You know what? You try it. Go and nick some stuff from any shop of your choice, get collared by the instore security and when the police arrive, make up some story about illness/medication etc and see if you get off. Looks like the worst case scenario is a store ban and withdrawal of loyalty card. No wonder all the druggie crims shoplift to feed their habit. Easy money.

If any person is arrested by police the police would check out their medical history , not just take their word for it.

geerex

hollydays wrote: »

If any person is arrested by police the police would check out their medical history , not just take their word for it.

Didn't happen with the OP, did it?

stormbreaker

It does seem to me that you were dealt with rather unfairly. I would write/email Tesco and explain yourself. Don't decry any of their staff. Just keep it short and to the point.

I was looking a clothes for my young sons once and had been in and out of several shops within a shopping centre. I was in Mackays when I noticed joggers from Adams over my arm:eek: I had been chopping and changing between tops and bottoms to see what I liked best. I immediately returned to Adams with their joggers:)

Only the other month I was half way to my car with a pair of tights from M&S in my hand when I realised that I still had them:eek: I had been distracted looking at other items. I immediately returned and paid for them.:)

I have not medical excuse, I am just a bit dizzy:rotfl:

I take it from my mother who once woke in the middle of the night realising that she had put a spool of thread in her handbag in JohnLewis and had forgot to pay for it. First thing the next morning she phoned them and advised them. She paid for it next time she was in.

So just to let you know, you are not alone. Lots of us have other things on our minds and can be forgetful.

Common sense should prevail and thankfully the police officer, most likely having dealt with numerous similar reports saw sense.