We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Charged 59 Days After Transaction?!?

Options
1234568»

Comments

  • lisyloo
    lisyloo Posts: 30,077 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 4 October 2015 at 9:43AM
    The op says such failures don't happen in electronic systems.
    It's all covered by disaster recovery apparently.
    FWIW I work on disaster recovery systems and they are for disasters E.g. Entire site goes up in flames. Disaster recovery does not ensure that every single transient failure is picked up.
    So I say transient individual failures can happen and aren't covered by DR systems.

    Petra - not sure if you've read the whole thread, but the op is being petulant because there was a delay. Yes it's unusual but it's life and these things happen from time to time where electronic systems are involved. It's not a life support system or an aircraft where "fail safe" systems are a matter of life and death.
    The op is being both petulant like a child having a tantrum because systems did not work perfectly and also has no system of his own. As repeatedly pointed out, all sensible people check all their transactions for reasons of budgeting, mistakes, fraud etc. It's not hard when you have 24/7 online access. we all think they have some responsibility for checking themselves.

    You also can't come on here and demand free advice and proof.
    You can ask for goodwill and advice and mostly people will give their opinions which may be factually incorrect.
    If you want professional advice then pay a professional, but if you come on here making demands then expect people to be a catty and snarky.

    If I ask for free advice then I'm nice to people for offering their time and expect that their may be some answers not to my liking, but it's free.
  • Fingerbobs
    Fingerbobs Posts: 1,702 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I once had a hotel bill take over 9 months to appear on my credit card statement. Do I win?
  • tomtontom
    tomtontom Posts: 7,929 Forumite
    Petra_70 wrote: »
    Not sure why people are being so catty and snarky towards the OP. I think it's weird and unusual too, for a company to wait 2 months before processing a transaction. I think it would be worse if it was a debit card or a cheque though, as you would think you had say £300 in the bank, and then BANG, you have £240! (Because you had assumed it had gone through a couple of months ago...)

    So I think the OP is quite entitled to be a little miffed, and people should stop giving them a hard time about it. Are people not allowed to have a moan without being attacked FGS?

    Why would you assume it had gone through a few months ago, do you not check your statements?

    A fraudsters dream ...
  • stclair
    stclair Posts: 6,854 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 18 October 2015 at 12:56PM
    Contrary to what has been mentioned previously, merchants actually have 6 years to claim the funds for the transaction from the date of authorisation (years of experience in debit/credit card disputes). It's highly unlikely any merchant would take longer than 7 days, but sometimes it may be a few weeks before appearing if you have a fraud block applies to your card shortly after making the transaction.

    If the payment is processed after 181 days the account holder can request a charge back using code 74.
    Im an ex employee RBS Group
    However Any Opinion Given On MSE Is Strictly My Own
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.9K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.9K Work, Benefits & Business
  • 598.8K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.2K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.