Charged 59 Days After Transaction?!?

Karnage

cifpower wrote: »

Did you query with your credit card company and/or the merchant as to why payment had not been taken and offer to settle your account?

I have raised a enquiry with my credit card company, I have yet to receive a response. Once I get one, I will share it on here.

agrinnall

Karnage wrote: »

I have raised a enquiry with my credit card company, I have yet to receive a response. Once I get one, I will share it on here.

What do you think your credit card company are going to say? They have no control over when transactions are presented to them, all they can do is add the amount to your balance when they receive it. You are making a mountain out of a molehill and raising your blood pressure for absolutely no reason.

McKneff

Its your responsibility to take care of your finances.
You should have noticed in the same month that the payments had not gone through.
Obviously, you didn't check.


There's too much of this 'everyone else is to blame'

Karnage

lisyloo wrote: »

I can certainly point you to the statute of limitations that says a debt is owed for 6 years, so EVEN if your credit card payment expired you'd still owe the money for 6 years.
There you go
https://en.wikipedia.org/wiki/Limitation_Periods_in_the_UK

You maybe correct (I'm not a lawyer), however I find the concept of applying a law about statute of limitations about how long a credit card authorisation is valid for a bit of a leap. Besides i'm not saying I don't owe the money, i'm just questioning how long they can hold open an authorisation. If you are saying 6 years, thats totally ridiculous.

Karnage

McKneff wrote: »

Its your responsibility to take care of your finances.
You should have noticed in the same month that the payments had not gone through.
Obviously, you didn't check.

So I should carry a little book and pen with me and write down every chip and pin transaction?
This is madness as a consumer I should be protected from the need to keep external credit card statements, I should be able to trust my online statements are correct.

Deadbeat

I don't know about anyone else here but if a charge hadn't shown up more than 3 days after the purchase I'd be chasing it up with the merchant.

8 weeks seems rather a long time.

Karnage

Deadbeat wrote: »

I don't know about anyone else here but if a charge hadn't shown up more than 3 days after the purchase I'd be chasing it up with the merchant.

8 weeks seems rather a long time.

Thats been my experience for years, a few days and everything appears, I didn't even notice it hadn't appeared on my statement online until today. However, I can't find anything online that says they can't do this.

I mean what stops a company from saving up my transactions for a year or 6?

nidO

You won't find an authoritative source on this stating 6 months because, basically, there isn't one.

The 6 months often quoted is Visa's guideline for the maximum amount of time a retailer should take to process certain transactions (overseas transactions and similar), with the maximum recommended time from Visa for "normal" transactions being 30 days, and 7 days for modern electronic transactions from Mastercard.

These are all however guidelines only issued by the card networks.

When you authorise a transaction you are using your card to promise to honour paying a retailer the amount of money you agree to pay during the transaction. Timescale doesn't come into it, and it is entirely up to the retailer when they actually take that money from it, this is why you won't find details on a time limit in your credit card t&c's for example, because there isn't one - You've made a promise to pay, and that promise holds.

If none of this is acceptable to you, your starting point would probably be contacting your MP. If *everyone* agrees with you, you might see a change in regulations in a decade or so.

bengal-stripe

Karnage wrote: »

I find the concept of applying a law about statute of limitations about how long a credit card authorisation is valid for a bit of a leap. Besides i'm not saying I don't owe the money, i'm just questioning how long they can hold open an authorisation.

The authorisation can be used for up to six month. Thereafter the company has to contact you and ask for payment. If you fail to pay, the company can take you to court.

The point is, handing over a card or writing a cheque does not constitute payment. The payment is only concluded once the other party has received the money.

SuperHan

I think it's disgusting that you used this service and at NO POINT within almost 60 days of the transaction did you pay for it, or did you try to contact the company to offer your payment when it looked as though they hadn't taken the money.

I mean, there was clearly an error somewhere and that they hadn't taken your money. You should have tried harder to pay it, knowing you used the service. As a consumer, you know you are required to pay for things where you have contracted to.

And as a consumer, it's still your responsibility to look after your finances. And of course the statute of limitations comes in to play. You said you would pay. For whatever reason, you didn't, and they have up to 6 years to claim that payment from you.