Hotel room description - do I have a point?

peachyprice

[quote=[Deleted User];69169448]But they know full well the room categories they have. If they take a booking they should ensure they have the rooms available.

I asked to be moved and they said thats all they had.

Appreciate mistakes happen but in this case they were very rude and their attitude was tough that's all we've got, like it or lump it.[/QUOTE]

Hotels always overbook to compensate for no-shows. As you arrived late you got what was left, nothing unusual there, especially if you didn't tell them you would be arriving late. Did you tell them?

Do you expect them to throw someone else out of a room they booked and paid for to accommodate you? If they haven't got a room, they haven't got a room. A refund of the difference is all you can reasonably expect.

missbiggles1

Pollycat wrote: »

They do exist.
Why would it be illegal?

Here's a link to a hotel I've stayed in - some rooms state no 'windows':
http://www.booking.com/hotel/gb/britannia-manchester.en-gb.html?aid=311076;label=hotel-102700-gb-UBSS2EetttfYVEkpYCbLnAS58644063660%3Apl%3Ata%3Ap1%3Ap2%3Aac%3Aap1t1%3Aneg%3Afi%3Atiaud-146342137030%3Akwd-94219836%3Alp1007136%3Ali%3Adec%3Adm;sid=b0f57a1b10750a4d58a0d4d112ec0ff6;dcid=1;checkin=2015-10-09;checkout=2015-10-10;dist=0;from_sav=1;group_adults=1;group_children=0;no_rooms=1;room1=A;sb_price_type=total;srfid=de45a16c1718c75e6b60b4599adb0c9a103d0d04X1;type=total;ucfs=1&#availability

I've looked it up myself so I now know they do exist.

peachyprice

missbiggles1 wrote: »

I've never even heard of a hotel room without a window - I'd've thought it was illegal.

As you can't even open a lot of hotel room windows and if you can they're restricted to a few inches, I can't see why it would be illegal.

Stevie_Palimo

[quote=[Deleted User];69169395]It shows theres a post there but its marked as hidden. Im not even going to look but you can guarantee its something totally off topic, possibly something to do with a completely different thread in the past, and some attempt to have a dig/be funny.....

Am I right?[/QUOTE]



Quote:
Originally Posted by Azari
Maybe your cleaner snuck in behind your back and changed the reservation?
I can't see your post Azari but I'm glad that you've found something to do with your life like following me from thread to thread.

[Deleted User]

Stevie_Palimo wrote: »

Quote:
Originally Posted by Azari
Maybe your cleaner snuck in behind your back and changed the reservation?
I can't see your post Azari but I'm glad that you've found something to do with your life like following me from thread to thread.

Ah right on all counts then....

Sooler

Tip: Phoning the hotel and booking direct may get better rates than Laterooms.

Exile_geordie

Sooler wrote: »

Tip: Phoning the hotel and booking direct may get better rates than Laterooms.

that's what I thought too. Seems strange to me that being a regular and knowing what you wanted and what the hotel supplies you wouldn't go directly

Faith177

Exile_geordie wrote: »

that's what I thought too. Seems strange to me that being a regular and knowing what you wanted and what the hotel supplies you wouldn't go directly

Seems even stranger to me to make such a big deal over a window in somewhere you are only staying one night

Maybe OP the definitions of the rooms in fact varies between the two companies?

sheramber

Is your complaint not with the booking company rather than the hotel.

Blackbeard_of_Perranporth

missbiggles1 wrote: »

I've never even heard of a hotel room without a window - I'd've thought it was illegal.

I think it is called a prison. OP does not have much luck in the parish