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Upto 38Mb/76Mb

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  • Kraftwerk
    Kraftwerk Posts: 32 Forumite
    edited 16 September 2015 at 1:10PM
    At the moment I have the router upstairs in one of the spare bedrooms, with a cable travelling up the stairs to the router.

    Will this cable be useless with fibre, and could I have the router downstairs in the hallway - will the signal travel round the house well?

    That's why I have the router in the bedroom because I thought it would spread the signal better.

    If I need a new cable (if I decide to have the router in the bedroom again) what type of cable am I looking for?
  • Something to note that with Plusnet's up to 38mbps service they severely restrict the upload speed to 1.9mbps (Fibre upload speed is usually up to 18mbps) This only makes a difference to those that upload (eg videos to Youtube, or work a lot from home connecting to an office)

    I think the upload is incredibly stingy compared to virutally every other ISP that doesn't appear to do this restriction on uploads.


    I had to check this for myself and yes, you are correct. I'm sure PlusNet offered the 9.5 Mbps or whatever on the up-to 38 Mbps 'unlimited' product and only 1.9 Mbps on the low-usage product.

    The 19 Mbps upload is only on the up-to 76 Mbps products.

    A bit disappointing, but I am on the up-to 76 Mbps service.
  • Kraftwerk
    Kraftwerk Posts: 32 Forumite
    edited 16 September 2015 at 1:09PM
    11111111111
  • If BT own the line but you go to a 2nd party do NOT expect full speed.... i did this with virgin & other companies and i could get full speed out of my line as BT trottle the bandwidth so was only getting 60-70% so went BT and get 100% speed no problem... It why it cheaper i think BT Give plusnet or whoever only a percentage of the bandwidth hench cheaper price.. might be wrong but that my theroy
  • Iain79 wrote: »
    If BT own the line but you go to a 2nd party do NOT expect full speed.... i did this with virgin & other companies and i could get full speed out of my line as BT trottle the bandwidth so was only getting 60-70% so went BT and get 100% speed no problem... It why it cheaper i think BT Give plusnet or whoever only a percentage of the bandwidth hench cheaper price.. might be wrong but that my theroy

    I'm sorry but this is nonsense. BT do not give preferential treatment to their own retail customers.

    Even if you go with BT, they use the same suppliers Plusnet use. BT are still a retailer and buy wholesale access the same way Plusnet, Zen and many others do.

    If you are getting different speeds then it can either be a simple coincidence (most likely) or there was a fault that Plusnet haven't resolved.
  • LazyTyper wrote: »
    I'm sorry but this is nonsense. BT do not give preferential treatment to their own retail customers.

    Even if you go with BT, they use the same suppliers Plusnet use. BT are still a retailer and buy wholesale access the same way Plusnet, Zen and many others do.

    If you are getting different speeds then it can either be a simple coincidence (most likely) or there was a fault that Plusnet haven't resolved.

    Well im only saying that what i think as if i do a test with other prioviders they give me less speed than BT does. eg.. on ADSL i was getting 20 meg with BT.. decided to look in cheaper ways and a speed test on virgin . plusnet, talk talk etc would on give up to 12 meg.. apart from BT.
    You may say it nonesense but considring they use the same line why can't they offer me the same speed.. in fact virgin only offered me 6MB at max.. for the price off TT at 12MB.
  • Iain79 wrote: »
    Well im only saying that what i think as if i do a test with other prioviders they give me less speed than BT does. eg.. on ADSL i was getting 20 meg with BT.. decided to look in cheaper ways and a speed test on virgin . plusnet, talk talk etc would on give up to 12 meg.. apart from BT.
    You may say it nonesense but considring they use the same line why can't they offer me the same speed.. in fact virgin only offered me 6MB at max.. for the price off TT at 12MB.

    I assume you mean you ran a line check with each of these providers for an *estimated* speed? Even so, I'm surprised the figures were lower than your actual speed with BT.

    Just out of interest, how long ago did you try Virgin for ADSL? They stopped selling this product a while ago and focus on their own cable network now.

    Broadband can be bought in several variants from BT Wholesale. A capped service at 2Mb, ADSL at up to 8Mb and then ADSL at up to 21Mb.

    If you are going for an LLU provider they will have their own equipment, and their own backhaul, so will normally offer up to 21Mb product.

    In terms of what your line can actually achieve, with all providers it should be roughly the same (except for the ADSL variants above). However, there could be variations in speed for any number of other reasons once you become a customer of your chosen provider (bottlenecks on the provider network being one).
  • Iain79 wrote: »
    Well im only saying that what i think as if i do a test with other prioviders they give me less speed than BT does. eg.. on ADSL i was getting 20 meg with BT.. decided to look in cheaper ways and a speed test on virgin . plusnet, talk talk etc would on give up to 12 meg.. apart from BT.
    You may say it nonesense but considring they use the same line why can't they offer me the same speed.. in fact virgin only offered me 6MB at max.. for the price off TT at 12MB.

    When testing it is important to consider what you are testing, how often you are testing, the days and times you are testing. Also bearing in mind Plusnet run traffic management, so were you testing Bit Torrents? File sharing websites?

    If you ran one test one day, and a week later move broadband provider and then run another test, it wouldn't be considered a fair comparison as anything could have changed in that time.

    I'm quite keen to know what the sync speeds were, if you contacted support and what they said. I imagine if you were to switch back to Plusnet you would find the speeds will be the same as they are with BT currently.

    Anyway, the point I'm making is, BT Wholesale don't deliberately give Plusnet or other ISPs a crippled service while giving BT Retail prioritised traffic. They buy the same wholesale products which use the same line, so I am convinced the issue you describe is simply something that was not resolved and might have been when you switched to BT.


    I am reminded of a fault I had a few years ago with BT broadband. Speeds were slow and I was getting high packet loss (web pages timing out, on-line gaming unplayable). After much battling with support it got escalated to one of their care managers, who could only do so much. After many engineer visits, none able to find any fault, the issue was finally resolved 4 months later.
    It turns out there was a faulty line card in their core node in Edinburgh (I am in Aberdeen). This was replaced and everything went back to normal.

    Faulty linecards are not uncommon, so I wonder if you were affected by something similar, which was resolved just as you switched to BT.
  • Pincher
    Pincher Posts: 6,552 Forumite
    1,000 Posts Combo Breaker
    You can always upgrade if Up to 38Mbps is not fast enough.

    Under what circumstance do you think a website will be sending to you at 76Mbps? I suppose in some swarming scenarios, P2P protocols might use it.

    It's like decorating your bedroom just in case Kate Upton will go back to your place.

    I am streaming Wuaki.tv movies at HD on a 13.7 Mbps ADSL2+ link, quite happily.

    Actually, wall to wall Kate Upton picture wall paper is not that bad an idea.
  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    The lower up to 38 if fine if you get near that speed .Most web sites will be vastly slower .
    Site pushes out at 1mb then that's what you get .
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