We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Anyone had dealings with Direct Mobiles UK?
Options
I found a fab deal on the Samsung Note 4 on Direct Mobiles UK, and online reviews put the company as ok to deal with. So I applied for the phone yesterday.
They have just rung me now, saying that EE won’t process the order until I have sent a copy of my driving licence and top part of my bank statement, as proof of my identify. Obviously alarm bells rang as it seems like they are trying to take my identity, but I did get from the caller that they would be happy with the driving licence with my licence number erased, i.e. just the photo, my name and address showing, plus the same with my bank statement.
I am doubting now whether I should send these details, as the request still seems a bit odd.
They have just rung me now, saying that EE won’t process the order until I have sent a copy of my driving licence and top part of my bank statement, as proof of my identify. Obviously alarm bells rang as it seems like they are trying to take my identity, but I did get from the caller that they would be happy with the driving licence with my licence number erased, i.e. just the photo, my name and address showing, plus the same with my bank statement.
I am doubting now whether I should send these details, as the request still seems a bit odd.
0
This discussion has been closed.
Confirm your email address to Create Threads and Reply

Categories
- All Categories
- 351K Banking & Borrowing
- 253.1K Reduce Debt & Boost Income
- 453.6K Spending & Discounts
- 244K Work, Benefits & Business
- 598.9K Mortgages, Homes & Bills
- 176.9K Life & Family
- 257.3K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.6K Read-Only Boards