TheV2 wrote: »
We've been with Virgin for 11 years. Asked if they could match their offer for new customers for the 100mb for £28 they have. We were paying £30 for £50mb so basically I was trying to get a speed upgrade for £2 less.
They wouldn't budge & said all they could do was offer a price freeze for 6 months. Then tried to get them to match BT's offer & they said they don't do price matches. Guy seemed annoyed at the end of the call. :rotfl: Baffling why they couldn't match the new customer offer, especially with how long we've been with them.
Cancelled & gone with BT, no callback from Virgin yet.
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