Forgot £ in self service checkout. Any advice please?

marliepanda

unholyangel wrote: »

For that to work they'd have to be utterly !!!!! at maths.

ie if your shopping comes to £17.56 and you put in £20 - it should be blatantly obvious to anyone over the age of 12 that you won't get £10 + back.

What if it was £5 and they only had a £20.

Or any price under £10 for that matter. Why are you assuming everyone paying with a £20 is paying for items over £10?

The OP clearly wasnt paying attention (as I probably dont myself at self checkouts) so as to forget to pick up their cashback mere seconds after specifically asking for it. It is not a stretch that someone would absent mindedly grab their change and shove it in their bag or wallet without a second glance.

unholyangel

marliepanda wrote: »

What if it was £5 and they only had a £20.

Or any price under £10 for that matter. Why are you assuming everyone paying with a £20 is paying for items over £10?

The OP clearly wasnt paying attention (as I probably dont myself at self checkouts) so as to forget to pick up their cashback mere seconds after specifically asking for it. It is not a stretch that someone would absent mindedly grab their change and shove it in their bag or wallet without a second glance.

Wasnt assuming anything. Simply used an example as anything under £10 and they'd be getting back MORE money than they put in - which would be even more obvious to anyone with half a brain.

lucy03

marliepanda wrote: »

They're not going to get involved over £20 someone left behind. It's only a little different to finding £20 on the floor of a supermarket and not handing it in.

Our local police force does - and the local paper sometimes prints it.

I went to Morrison's since posting my comment early this morning and asked what they did - they will call the police for any theft reported. Whether it's £20 or £50 as the story I linked to earlier, it's still potentially theft.

Several police forces make quite clear they will take action:

http://www.sunderlandecho.com/news/crime/self-service-tills-turn-sunderland-shoppers-into-criminals-as-1-260-stolen-1-6897000

lucy03

marliepanda wrote: »

What if it was £5 and they only had a £20.

Or any price under £10 for that matter. Why are you assuming everyone paying with a £20 is paying for items over £10?

The OP clearly wasnt paying attention (as I probably dont myself at self checkouts) so as to forget to pick up their cashback mere seconds after specifically asking for it. It is not a stretch that someone would absent mindedly grab their change and shove it in their bag or wallet without a second glance.

People can shoplift by genuinely making a mistake as well - but the CCTV is likely to shed some considerable light on what happened. And indeed that would dictate whether they were at least informally asked to return the money.

George_Michael

unholyangel wrote: »

For that to work they'd have to be utterly !!!!! at maths.

ie if your shopping comes to £17.56 and you put in £20 - it should be blatantly obvious to anyone over the age of 12 that you won't get £10 + back.

If you are going to guess at figures, it can easily work the other way as well.
If their shopping came to £8 or £9 and they put a £50 note in then it's possible that they didn't notice the extra £10 note. (unlikely but possible)

lucy03 wrote: »

People can shoplift by genuinely making a mistake as well - but the CCTV is likely to shed some considerable light on what happened.

If you make a genuine mistake and forget to pay for something then it's not theft so you can't have shoplifting by mistake.

lucy03

George_Michael wrote: »

If you are going to guess at figures, it can easily work the other way as well.
If their shopping came to £8 or £9 and they put a £50 note in then it's possible that they didn't notice the extra £10 note. (unlikely but possible)

If you make a genuine mistake and forget to pay for something then it's not theft so you can't have shoplifting by mistake.

People can take items and not pay for them by mistake - they've still been stolen from the shop. Whether or not there is intent is a different matter which is for the judicial process to decide. I'm not sure what pedantic point that proves. But in the case of the OP's question - CCTV would make it much clearer in many cases whether there was intent to steal someone's £20 from the self-service machine or whether it was accidentally picked up.

unholyangel

George_Michael wrote: »

If you are going to guess at figures, it can easily work the other way as well.
If their shopping came to £8 or £9 and they put a £50 note in then it's possible that they didn't notice the extra £10 note. (unlikely but possible)


If you make a genuine mistake and forget to pay for something then it's not theft so you can't have shoplifting by mistake.

I wasnt the one who plucked £20 from the air. I was simply responding to another posting using the same figures that they had used.

Although I will say I wouldn't have used £50 in an example given that my local self service tills wont accept them (or £2 coins).

ChumLee

lucy03 wrote: »

People can shoplift by genuinely making a mistake as well - but the CCTV is likely to shed some considerable light on what happened. And indeed that would dictate whether they were at least informally asked to return the money.

Without dishonesty how?

silverwhistle

I once picked up a fiver left by the previous customer. I didn't realise at first, then called across to the till staff who didn't seem interested, raced out the shop (the small rucksack and sandals with socks was a distinctive look) but couldn't see him in the busy precinct. I waited a minute but didn't seem much point giving the note to a busy saturday worker, and highly unlikely the guy would go back, so I kept it. No feelings of guilt here, and that's from someone who will point out to staff if they've given me too much change..