Using wrong rail ticket

yorkie2

agrinnall wrote: »

... I imagine the guard was asking you to pay for a ticket plus the penalty fare for travelling without a valid ticket.....

No; TPE do not operate a Penalty Fare scheme, and Leeds isn't in any penalty fare zone. It was the full fare.

yorkie2

dizzygran wrote: »

I sat in the seat that was on the ticket. No one came to the seat and said it was theirs again if they did i could have noticed the error and been made aware of my ticket date

I don't understand the relevance? It's immaterial; even if they had done so you would have been liable to pay the Anytime fare.

dizzygran wrote: »

. Its all purely human error on my part by not putting in the correct date. I just over looked that for some reason. I accept i had a wrong ticket but im thinking that as a error was made why hit me with a bigger charge. Surely we all make errors from time to time but are all errors rightly be given huge penalties? Maybe im wrong but i see it that way.

I agree you made an error, and the charge for that error is the cost of a valid ticket.

You should not have been accused of re-using the ticket, but the evidence will demonstrate you were not doing that.

But the debt for a valid ticket remains.

yorkie2

thriftymanc wrote: »

I thought the barrier machines could tell if you were using an expired ticket and stop you from going through - otherwise what's the point of having them at all, why not just let people straight through? That's a genuine question.

It depends on how the ticket barrers are programmed at that time.

They can be set to allow any ticket (for example during testing, or at times with large crowds, or a shortage of staff).

In any case, ticket barriers can only ever ensure passengers buy at least the lowest priced ticket that is valid from that station, so manual checks should still take place.

yorkie2

dizzygran wrote: »

So nothing about getting a refund for the ticket I already paid for?

You purchased an Advance ticket, which is not refundable.

If you believe thetrainline.com are not making it clear that these tickets are non refundable, you need to write to them asking them to make it clearer.

dizzygran wrote: »

I guess thats just tough poo. What about the last 2 train rides I had from the same station both delayed, sure I got my fare refunded but what about the extra cost to my journey to get home via taxi as I missed my last bus connection?

You are entitled to compensation if your train is sufficiently delayed, you got compensation, so I am not sure why you're dissatisfied. How long was the delay? Not all transport providers would compensate you for such a delay.

dizzygran wrote: »

... I could have been prevented from getting on the train but obviously rail security isnt paramount ...

Your proposals for all rail passengers to go through a security check are completely unrealistic. It would be extremely expensive. There are over 2,900 stations. Some stations see thousands of customers in a short period of time. How many staff would you need to employ? It can never happen. Ever.

Bollotom

yorkie2 wrote: »

You purchased an Advance ticket, which is not refundable.

If you believe thetrainline.com are not making it clear that these tickets are non refundable, you need to write to them asking them to make it clearer.

You are entitled to compensation if your train is sufficiently delayed, you got compensation, so I am not sure why you're dissatisfied. How long was the delay? Not all transport providers would compensate you for such a delay.

Your proposals for all rail passengers to go through a security check are completely unrealistic. It would be extremely expensive. There are over 2,900 stations. Some stations see thousands of customers in a short period of time. How many staff would you need to employ? It can never happen. Ever.

Very true. Could you imagine it happening in the morning peak at London Bridge, lol. You'd have them queuing all the way to Oxford.

DCFC79

I wonder if the common sense has worked its way through to the OP now hes posted on the railforums.