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The Elite Money Saving Society

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  • zagubov
    zagubov Posts: 17,938 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Can I pick the brain of the Elite.

    Mum purchased a freezer in July 2014 from a large electrical chain. It has broken after 14 months........

    The company states that it is out of it's 12 month warranty.

    They state under the sales of good act that they will make a contribution to another fridge/freezer in their store.

    Suggestions please

    Nobody in the world would regard 14 months as a reasonable time; even basic makes of white goods are expected to last at least 5-10 years.

    The shop are trying it on by suggesting they'll make a contribution; accepting a repair would be dodgy, and a replacement would be better.

    You may get a better response more quickly by going to the manufacturer. braveheart60uk posted a good link to the main part of this forum and there is also the In My Home sub-forum .

    Definitely google the brand and make and model + "fault" or "problem" to find out how common it is. Good ammunition for you in any discussions.
    There is no honour to be had in not knowing a thing that can be known - Danny Baker
  • bubbs
    bubbs Posts: 67,846 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    8ft Quick Up Pool was £39.99 now £14.93 instore at Homebase
    http://www.hotukdeals.com/deals/8ft-quick-up-pool-was-39-99-now-14-93-instore-homebase-2269031
    Sealed pot challenge number 003 £350 for 2015, 2016 £400 Actual£345, £400 for 2017 Actual £500:T:T £770 for 2018 £1295 for 2019:j:j spc number 22 £1,457Stopped Smoking 22/01/15:D:D::dance::dance:- 5 st 1 1/2lb :dance::dance:
  • rhosynbach
    rhosynbach Posts: 7,664 Forumite
    Afternoon all.its bucketing down here has been all weekend.
    Fields are very wet. And i slide over on my backside while leading one of the horses.luckilk its well padded.

    Hugs to ladyshopper hope all goes ok at hospital and they get you sorted xxxxx
  • rhosynbach
    rhosynbach Posts: 7,664 Forumite
    Martin hope your doggie is ok xx
  • EMMAP
    EMMAP Posts: 4,746 Forumite
    Debt-free and Proud!
    Afternoon all.

    I've had a little catch up. Ladyshopper I hope your appointment is all done and dusted and you're on your way home x

    Lovely quiet weekend for me. I've been redecorating my new bedroom and I thought you'd like to see some pictures. It's my little haven :)

    IMG_20150818_074457_zpsr7498tyw.jpg

    Featuring cheap pillow cases from the Achica glitch and my reduced Sainsbury's 'fur' throw :)
    Debt free 6th December 2014 :)

    'Kindness is a simple act to show someone that you see them and that they're worth it'
  • underperky
    underperky Posts: 5,217 Forumite
    Where is this please ?

    I don't understand the question ...do you mean where the doggy fashion industry is or where I live :)
  • M4RT1N
    M4RT1N Posts: 1,500 Forumite
    davemorton wrote: »
    This site is also mentioned in the comments, and a little cheaper for the 19kg bottle. :money:
    http://gasbottle.net/products/19kg-propane-gas-cylinder


    Thanks Dave canceled first order and ordered from here saved just under £4.00
  • EMMAP
    EMMAP Posts: 4,746 Forumite
    Debt-free and Proud!
    IMG_20150817_205717_zpsjsmea0ty.jpg

    B&Q lamp and my charity shop bedside table :D

    20150822_151713_zpstm4n3xms.jpg
    Debt free 6th December 2014 :)

    'Kindness is a simple act to show someone that you see them and that they're worth it'
  • M4RT1N
    M4RT1N Posts: 1,500 Forumite
    Can I pick the brain of the Elite.

    Mum purchased a freezer in July 2014 from a large electrical chain. It has broken after 14 months........

    The company states that it is out of it's 12 month warranty.

    They state under the sales of good act that they will make a contribution to another fridge/freezer in their store.

    Suggestions please

    Someone posted a couple of months back about some new EU regulation



    That states they are responsible for the repair of items up to six years if my memory is correct. There is an article covering it here in the daily mail HTH



    http://www.dailymail.co.uk/news/article-2875453/The-six-year-warranty-right-shops-don-t-tell-customers-Law-says-retailers-responsible-dealing-complaints-official-guarantee-expires.html
  • underperky
    underperky Posts: 5,217 Forumite
    Spoke too soon.

    District nurse came, removed dressing. Tube is out, won't even reach belly button as tummy has swollen. Sought advice from London on call urologist, I'm off to A&E so they can remove stitches on my belly, move it along, reinsert it and stitch it in.

    Fun Sunday afternoon for me! :(


    Hope all goes well and you are soon home ....it is at times like this when people who live alone should be kept in hospital and "nursed" until at least they are capable of fending for themselves
    Hard to be positive at times like this Ladyshopper but do try to be
    things can only get better :)
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