Main dealer and a spanner....

custardy

ChumLee wrote: »

Oh please don't try and tell us how hard they don't work.

Well I think you need to read my posts in context. You stated 2 people were doing the work of 1.
So is that the case?

Strider590

ChumLee wrote: »

With two posties on one round and using a van they've never had life so easy.

My GFs grandfather worked for the RM for almost his entire career, he was the one that set the old/realistic route times for the midlands region, in those days it was done by following a postie, but now it's done my using a map and only accounting for a fast walking speed, not counting gates/dogs and other issues.

Strider590

arcon5 wrote: »

The technician getting the sack? Come on guys, that's a bit dramatic! He'll get jabbed for being an idiot by managers and technicians alike - whilst the technicians think back to the time they did exactly the same thing or wondering where their own spanner or socket went which they last used last month on Mr SMiths car.

Sadly, those times are long gone. The likely outcome will be a final written warning, if not dismissal for gross misconduct. In all likelihood, they'd also go digging for other things to pile on him as well. These days it's all about making examples of people.

custardy

Strider590 wrote: »

My GFs grandfather worked for the RM for almost his entire career, he was the one that set the old/realistic route times for the midlands region, in those days it was done by following a postie, but now it's done my using a map and only accounting for a fast walking speed, not counting gates/dogs and other issues.

Well thats a bit of a generalisation.
If the work is done correctly with the planning tools and input from the staff (many are guilty of not giving it and then wondering why routes dont work) then the routes can be set realitivly realistically.
In most 'revisions' there will be some tweaking in the few weeks after going live but generally not that far off the mark.
Though RM did go through a phase of simply assuming computer says yes.

Sobryma

I had a discrete word with the Garage, specifically making it clear I wanted no action against the technician nor did I have absolute evidence that the garage had left the spanner on the brakes. The service manager was not a salesman and a decent guy, the technician has over 20 years experience and one of their best, we agreed he would have a quiet word but no more. He thanked me for keeping it low key and offered next service foc.

flashg67

Believe it or not, I've seen a Ford where the bleed spanner was left on a front wheel, the driver hit a deer which apparently moved the brake spanner, causing a braking issue a few miles later. The garage held their hands up, as the RAC found the spanner still attached and the nipple leaking fluid.
So OP, I'd certainly let the dealer know, but don't expect compensation for what might have happened?

custardy

flashg67 wrote: »

Believe it or not, I've seen a Ford where the bleed spanner was left on a front wheel, the driver hit a deer which apparently moved the brake spanner, causing a braking issue a few miles later. The garage held their hands up, as the RAC found the spanner still attached and the nipple leaking fluid.
So OP, I'd certainly let the dealer know, but don't expect compensation for what might have happened?

Read the last post

droopsnoot

flashg67 wrote: »

Believe it or not, I've seen a Ford where the bleed spanner was left on a front wheel, the driver hit a deer which apparently moved the brake spanner, causing a braking issue a few miles later. The garage held their hands up, as the RAC found the spanner still attached and the nipple leaking fluid.

I'm trying to get my head around how a car that's hit a deer in such a way that the deer could cause a spanner on a front brake to undo a bleed nipple, could then continue to be driven anywhere. If we say it had discs on the front, for bits of deer to hit the caliper would mean it was quite comprehensively wrapped around the wheel and tyre. I guess if it was a really old Ford with drum brakes on the front maybe it would be easier. I'm not trying to dissect the post, just seems a little strange.


Still, OP's problem is solved and it's not really relevant.

ChumLee

droopsnoot wrote: »

I'm trying to get my head around how a car that's hit a deer in such a way that the deer could cause a spanner on a front brake to undo a bleed nipple, could then continue to be driven anywhere. If we say it had discs on the front, for bits of deer to hit the caliper would mean it was quite comprehensively wrapped around the wheel and tyre. I guess if it was a really old Ford with drum brakes on the front maybe it would be easier. I'm not trying to dissect the post, just seems a little strange.


Still, OP's problem is solved and it's not really relevant.

The stuff urban myths are made of.

salubrious

Wonder if the deer survived, if so maybe it could get a job at one of those fast fit chains.

Sounds like it was quite handy with a spanner.