Maximum broadband on line

shaggyjh

We have recently moved house from one side of a housing estate to the other. We are further away (probably another mile) from our exchange but our maximum bandwidth has gone from 3Mb to 0.5Mb!

We live on one of the biggest housing estates in the town yet can only get this pathetic speed, whereas my girlfriends parents live miles away and can get 2Mb!

Now is there anyway of getting BT Wholesale to upgrade our line, or does that entail digging up the whole of our housing estate?

Just seems silly that we live in a big estate and can't get as a good a connection in a 10 year old house than other people living in houses 50 years old!! :mad:

normanmark

No BT wholesale dont manage the telephone lines. They're only a wholesaler for broadband.

With regards to ADSL speeds, they differ from line to line. Its not a case of 'my next door neighbour can get 8mb so should i'. It also depends on the quality of the line, for example the quality of the copper pairing & joints on the line & also the length of the line comes into play too.

From my experience another 1.6kms from the exchange can have a difference in speed from what you're seeing at the minute.

Unfortunately theres not a lot you can do, BT Retail who provide your line, provide it for the telephone part only, so they wont touch the line if its working fine for telephony calls!

HTH

shaggyjh

Oh well, not a lot i can do then! Cheers for the help

mischa989

What does this http://62.172.198.79/broadband1/ say, or is this where you got your info already?

moonrakerz

The biggest factor is usually the distance from the exchange. Have a play with this:

http://www.samknows.com/broadband/index.php

It won't get you any closer, but it might tell you that someone further from the exchange is getting a better speed than you, which might mean you have a cable problem inside or outside of your house - assuming that you are both on BT copper !

normanmark

moonrakerz wrote: »

The biggest factor is usually the distance from the exchange. Have a play with this:

http://www.samknows.com/broadband/index.php

It won't get you any closer, but it might tell you that someone further from the exchange is getting a better speed than you, which might mean you have a cable problem inside or outside of your house - assuming that you are both on BT copper !

Distance is an initial indicator, but every line is individual to what speed you can get. So pointless saying if you're on BT copper then you have a problem, person A's line might be routed a different way to person B or person A has less joints in their line than person B. Theres loads of different reasons why broadband differentiates from line to line, not just distance!

moonrakerz

[quote=normanmark;6054231_So_pointless_saying_if_you're_on_BT_copper_[/quote]

The point I was making was that it is pointless trying to compare speeds between a manky piece of poor quality BT copper and someone else's brand new piece of fibre !
It's is no good trying to do a comparison if the bearers are totally different.

espresso

moonrakerz wrote: »

The point I was making was that it is pointless trying to compare speeds between a manky piece of poor quality BT copper and someone else's brand new piece of fibre !
It's is no good trying to do a comparison if the bearers are totally different.

Not aware of any BT customers getting domestic BB over "fibre" yet.

OP

Internal wiring can have a marked effect on speed, try using the test socket at the master socket.

moonrakerz

espresso wrote: »

Not aware of any BT customers getting domestic BB over "fibre" yet.

That is why I said "someone else's brand new piece of fibre".

JaggyTT

normanmark wrote: »

Unfortunately theres not a lot you can do,


HTH

Not entirely true.. It depends on what router is used. You can drop the SNR {Signal to Noise Margin} so you get a slightly higher IP profile hence slightly faster speeds. Bt said there was no way in hell i would get anything more than 1.2 meg dew to me being 2.36 klm straight line and 3.2klm cable route. Now before tweaking the SNR i was on a 1250 IP profile. After i dropped the SNR to 9.5db !! from 14db} I'm now on a 2400 IP profile and now running at a nice 2mb

So with a bit of tweaking you could get a bit more out of you line than what BT actually say.

espresso

moonrakerz wrote: »

That is why I said "someone else's brand new piece of fibre".

Like who? This thread is about ADSL on a BT line.