Gas and water wrong way round

Kopite84

I have been putting my gas readings in as water for the last 4 years. I live by myself and use hardly any of either. I pay 23 for water and dual fuel of 60. Both per month.

Shall I keep quiet or will I be due a big refund?

Thanks,

cifpower

How is this possible? Who is your water company and gas supplier? Haven't either of them read the meters themselves over the past 4 years?

Kopite84

Nobody has been out for energy. Water do come out and is accurate.

Not sure what to do?

zaax

If you have a water meter, ....., and read by your water company at least once every two years.
https://www.ofwat.gov.uk/consumerissues/meters/meterreading/

and gas once every two years

Therefore don't worry and just send them the correct readings

JJ_Egan

The dual fuel of £60 PM is very low .
Update your meter readings and the bill/ DD should be adjusted .

macman

If your water readings were incorrect then how come the billing is accurate? They must have been ignoring your own readings.

[Deleted User]

Not many water meters around now which need the occupiers to read them.They ve nearly all got the "dongle " fitted to transmit the reads outside to the man in the van.Is this a wind up ! who can mix a tiny water meter for a gas meter and have the intelligence to ask a question on an energy forum about it ?

Skools_Out

Kopite84 wrote: »

Nobody has been out for energy. Water do come out and is accurate.

Not sure what to do?

In your OP you said specifically gas.

Gas meters have to have a safety inspection at least every 2 years.

[Deleted User]

Skools_Out wrote: »

In your OP you said specifically gas.

Gas meters have to have a safety inspection at least every 2 years.

Its not a legal requirement or I would be doing thousands of them every week.The wording , I think OFGEM specify is to "attempt " to read them once every 2 years..BG have got exemption in the two year rule and can go 5 years if they wish.They dont normally tho As I m checking prepayment meters on a one year basis.I also work for Scot Power and EDF who appear to totally ignore the two year rule altogether.We do precious few of EDF/Scot Power must inspects.Only BG act properly in this OFGEM rule of conditions of supply. It costs money to get into premises who either won t allow inspections or are rarely in

brewerdave

sacsquacco wrote: »

Not many water meters around now which need the occupiers to read them.They ve nearly all got the "dongle " fitted to transmit the reads outside to the man in the van.Is this a wind up ! who can mix a tiny water meter for a gas meter and have the intelligence to ask a question on an energy forum about it ?

In this part of the world, the water meters are mostly manual -in fact I don't know anyone with a remote reading meter!:)

[Deleted User]

brewerdave wrote: »

In this part of the world, the water meters are mostly manual -in fact I don't know anyone with a remote reading meter!:)

Nowadays every visit by the various waterboard meter readers they fit the smart water meter and never visit again.Takes 2 and a half minutes flat to fit.They know it makes sense ..all over the UK.Would be stupid to be endlessly driving around wasting man hours and diesel knocking on doors at all hours.