so frustrated

zagfles

blondebubbles wrote: »

I don't understand why a mandatory reconsideration is needed at this stage.

As before the deadline, the previous year's income can still be corrected over the phone as long as it can be explained why your income differs from the RTI figures.

You don't even need to send in evidence of not specifically asked for by HMRC/Comcentrix.

It sounds like the OP's award has been finalised, if they say there's an overpayment and her payments have dropped?

If the award has been finalised then isn't a MR is required to correct it?

taylor8571

zagfles wrote: »

It sounds like the OP's award has been finalised, if they say there's an overpayment and her payments have dropped?

If the award has been finalised then isn't a MR is required to correct it?

yes my award has been finalised, they told me it had been on Monday, but the man said because there had been confusion and obviously a big deduction in our payments he would get them back to what they should be and then he said that I had to send them the info as soon as possible.

Oh no am I back to square one, had only just calmed myself down.

zagfles

taylor8571 wrote: »

yes my award has been finalised, they told me it had been on Monday, but the man said because there had been confusion and obviously a big deduction in our payments he would get them back to what they should be and then he said that I had to send them the info as soon as possible.

Oh no am I back to square one, had only just calmed myself down.

Oops sorry! But see BB's reply above. Tax credits have a strange definition of "final"!

densol_2

I took the view after thinking about it that MR was the safest option just in case they start arguing it wasnt properly done in 30 days - hopefully it will all be sorted in the fullness of time and a lump sum given back but thats no comfort to those struggling now