GREAT 'WHAT SHOPS DON'T WANT US TO KNOW" HUNT

Sarahsaver

Shops appear to under stock their value ranges, especially on 'essentials' I have noticed this in tesco and sainsbury's. Tesco are particularly bad with the velue toilet roll, which means of course you still have to buy some so the next one up may be 2x the price, and sainsbury's it's the bread, same thing again with the price.
I love a good conspiracy theory so my guess is they MUST do this on purpose;)

Garret

I've heard that under the latest consumer legislation goods (I'm not sure if it is just electrical goods or all goods) have to come with a 24 month guarantee, not the 12 month one that they usually give. If if they haven't given you a piece of paper saying it, the law applies and you can take any non functioning item back up to two years later as long as you still have the receipt.

Garret

Robg_2

worotan wrote:

Why not say 'I saw no signs...'?

I might seem like nitpicking, but 'signage' is a meaningless extension of the word 'signs', used to make a notice sound more official. I've noticed this in a few large shops now, and really demonstrates that the person who wrote the notice doesn't know what's being said. It comes from George Bush Jr's ridiculous habit of adding '-age' and other suffixes to words, to sound more authoratative and scientific.

This may seem irrelevant, but salesmen have always used jargon to baffle customers and get them to spend unnecessarily; this is an new way of people who know little puffing up their authority. And more authority means more confidence to charge more, even when it's based on childish errors.

Although I'm no Engliish language expert, in addition to Klondyke's post, perhaps Worotan should proof read their posts prior to posting to avoid 'childish errors' eg. 'this is AN new way of people....'
Surely this should be 'A' new way...

Petty I know, but the phrase glass houses/stones came to mind!!

davienicoll

Sava_Stuey wrote:

I would assume that even the sales person keeps their commission in this case, since after all, they DID actually sell the waranty (how were they to know I was always going to cancel it!).

just to let you know that at Currys they no longer pay commision. they are on a flat rate wage.
not taking a warranty on an LCD or plasma telly can actually be a false economy as if it does break down they are generally written off by the engineers and if they are repaired the maker will be chargibg a very large amount for parts.

by the way another large electricals store chain no longer work on commisions either, Comet now pays its employees on total performance meaning that they get exactly the same for selling you a cable or a warranty and nothing extra at all unless a minimum standard is met.

davienicoll

Quote:
Originally Posted by egglie
I work in retail and just wanted to re-itterate that most important point made in this thread - be nice to shop assistants! If I have a really nice customer I will go out of my way to make sure their order goes smoothly and that they get the best deal. if some w**ker comes in and is rude to me then I'm not going to make any special effort.


HERE HERE!! if nothing else it is nice to be nice.

CMulraney

I don't know if I should be posting this here or not, but the other day, I broke down at Tesco in Inverurie. I don't have breakdown cover, so I went to customer service to ask if they could loan me some jump-leads.

It turns out that they have RAC cover for anyone who breaks down in their car park. I would imagine it is just to free up the space for another shopper, but what a help! You have a 90 minute wait before they come (which can be a pain if you've got frozen stuff in the boot), but worth it if you are 40 miles away from home like I was. :T

homersimpson_esq

Re McDonalds 3 minute thingy - how does everyone go about pointing out this to the assistant? Do you take a stopwatch? lol Just wondered so I can try it next time I order a McChicken Premiere, or whichever is the new special one that they have to make fresh

Cheers!

deanos

Garret wrote:

I've heard that under the latest consumer legislation goods (I'm not sure if it is just electrical goods or all goods) have to come with a 24 month guarantee, not the 12 month one that they usually give. If if they haven't given you a piece of paper saying it, the law applies and you can take any non functioning item back up to two years later as long as you still have the receipt.

Garret

This was a EU directive which the UK opted out of

lmc_3

jackrabbitslim wrote:

Did you know that if your food takes more than 3 minutes to arrive @ McDonalds you can ask for your money back and keep the food? I do it nearly every time I order. Someone told me who worked there ages ago, I've been doing it for years and they always cough up.

Simply place your order and if it takes more that 3 mins take your food and then ask for your money. Veggie option WILL ALWAYS take more than 3 mins cause they have to cook them fresh. As a "Fast Food" restaurant the food must be delivered in 3 mins to be considered "fast".

Happy Eating:T :rotfl: :T

It's massively unlikely that the policy has changed since I stopped working at McDonald's two years ago and there was definitely no policy that food was free if it takes more than 3 minutes. There is a kind of 'promise' that McDonald's food should take no more than 3 minutes - 2 minutes in line and 1 at the counter - but it's not followed up with 'or it will be free'. It's a bit like supermarkets saying they will open more checkouts - what are you going to do if they don't?!

Regardless of this, however, the rule on a 'gill' or 'special' order (which most McDonald's will classify fillet of fish and veggie burgers under as well as plain burgers) is cooking time + 60 seconds. Therefore time would have to be over 4 odd minutes anyway.

Plus, as someone pointed out, proving it will be difficult. When do you start - at the beginning of the order? Once you've finished ordering? What if you change your mind?

There are *lots* of ways to get freebies out of McD's, say fries were cold, say they weren't full, say that things were missing from your order. Most of the time they don't give out receipts and so can't check. But the 3 minute rule is not a winner.

M_Thomson

TBeckett100 wrote:

Let me tell you about an experience with a shop, not just any shop.

3 Years ago my friend from upstairs came down, mortified. She had just heated a veggie lasagne, ate a bit and realised it was meat.

In her excitement she knocked the lasagne over the floor and up my john lewis curtain (JUST THE ONE SIDE).

I wrote to the shop and asked for a replacement curtain and £50.00 compo for my friend. I got a reply back saying to tell them how much it would be and they would re-imburse me.It included £100.00 in vouchers.

John Lewis came round, done a quote for £300.00. I sent this to M&S. Somehow it got intoa queue and I then had to take the meaty dish to the store for checking.

After a week or so, i was impatient and demanded the store pay me from the till. They invited me down and gave me £300.

I paid JL £150.00 for the curtain (which i shrunk trying to clean it) and kept the other £150.00

Then, lo and behold a cheque comes for £300.00. I banked it.

That was years ago, never did i get a "can I have the money back" letter and I was £550.00 up on the £2.99 dinner.

Who says the high street is not generous.

Don't mean to be rude, but the tone of your post comes across as being dishonest. And people wonder why prices go up in shops?