Gas leak from new cooker

Tinkywinks108

shaun_from_Africa wrote: »

Without him knowing exactly where the leak was coming from, that's quite an assumption to make.
I would have thought that if the leak should have been spotted by the installer then it has been leaking from the moment it was fitted and if this is the case, why has it taken a week and a half for you to notice it?

I have no idea, I'm only going by what the man from National Grid told me. I heard the hissing noise last night, usually I have the radio on in the kitchen and I would not have been able to hear it.

Mupette

bris wrote: »

If you had it installed a week and a half ago and it's just went it's not the installers fault, sounds like it's a cooker that's developed a fault.


There is not much to installing a cooker and nothing for them to do inside the oven so your either exaggerating the problem or you got the worst employee from the national grid, as he doesn't know what he's talking about.


Attach the hose to the back, plug it into the bayonet fitting and carry out a gas tightness test and if the pressure doesn't drop it's installed correctly.


Whatever's happened is the cooker fault, they do not touch internal pipes, the national grid employee would know that.

years ago dad's version of this was to strike a match :eek:
he is not a gas man i repeat not a gas man, just bad at DIY

Tinkywinks108

HappyMJ wrote: »

Get rid of stuff. Stick in at the back of your wardrobe. Anywhere. They aren't big. Expensive? They're only £30 from Argos the same place you'll be going to in the morning to complain.

You what...you couldn't go to work because the cooker didn't work you're having a laugh. Really....and you had a microwave.

No...I couldn't go to work because I had a gas leak and I had to wait for National Grid to come round.

Why are people so quick to pounce on this site?? I had a gas leak. The man from National Grid told me I had a lucky escape. I have a son and would rather have not been blown to pieces whilst cooking pasta. I came on here to vent because I felt angry that Argos hadn't followed procedure - as implied by the National Grid man, and thought perhaps others would share my concern and perhaps empathise. I wanted advice on how to handle Argos. Instead I feel as though I'm being treated as a drama queen who doesn't know how to feed her own son.

Tinkywinks108

Mupette wrote: »

years ago dad's version of this was to strike a match :eek:
he is not a gas man i repeat not a gas man, just bad at DIY[/QUOTE

Last night my dad told me to put washing up liquid on the gas pipe to check for a leak. The National Grid man told me that not only is this ineffective, it damages the piping!

Tinkywinks108

bris wrote: »

If you had it installed a week and a half ago and it's just went it's not the installers fault, sounds like it's a cooker that's developed a fault.


There is not much to installing a cooker and nothing for them to do inside the oven so your either exaggerating the problem or you got the worst employee from the national grid, as he doesn't know what he's talking about.


Attach the hose to the back, plug it into the bayonet fitting and carry out a gas tightness test and if the pressure doesn't drop it's installed correctly.


Whatever's happened is the cooker fault, they do not touch internal pipes, the national grid employee would know that.

I'm not exaggerating, just reiterating what the National Grid employer told me. He said the installer had not done the proper checks. I believed him because I assume he knows what he is talking about.

HappyMJ

Tinkywinks108 wrote: »

No...I couldn't go to work because I had a gas leak and I had to wait for National Grid to come round.

Why are people so quick to pounce on this site?? I had a gas leak. The man from National Grid told me I had a lucky escape. I have a son and would rather have not been blown to pieces whilst cooking pasta. I came on here to vent because I felt angry that Argos hadn't followed procedure - as implied by the National Grid man, and thought perhaps others would share my concern and perhaps empathise. I wanted advice on how to handle Argos. Instead I feel as though I'm being treated as a drama queen who doesn't know how to feed her own son.

National Grid are around in a flash to a report of a gas leak. Half an hour you could have gone to work.

You will not be blown to pieces cooking pasta. You smell gas you get out and call the National Grid and before you know it they are there ready to cap off the supply.

You mentioned the feeding in your first post. I and others are trying to offer you a solution. Eating out and expecting Argos to pay is not one of those solutions.

Tinkywinks108 wrote: »

I'm hoping soon as my son is THE fussiest eater ever and it will be very difficult to feed him until I get a cooker. We will probably have to eat out, am I entitled to ask for compensation to cover this?

unholyangel

Tinkywinks108 wrote: »

No...I couldn't go to work because I had a gas leak and I had to wait for National Grid to come round.

Why are people so quick to pounce on this site?? I had a gas leak. The man from National Grid told me I had a lucky escape. I have a son and would rather have not been blown to pieces whilst cooking pasta. I came on here to vent because I felt angry that Argos hadn't followed procedure - as implied by the National Grid man, and thought perhaps others would share my concern and perhaps empathise. I wanted advice on how to handle Argos. Instead I feel as though I'm being treated as a drama queen who doesn't know how to feed her own son.

I thought your mother was coming over to watch your son, couldn't she have waited in for them?

We're not being funny (or at least i'm not) by asking these types of questions, just the law expects you to mitigate your loss and theres no entitlement to any loss that hasn't been mitigated. It you can avoid a loss by taking reasonable steps, then the law expects you to do so.

I had something similar late last year only it was a failure on the part of the engineer who was carrying out the annual safety checks. The one who diagnosed it said it could have been fatal and likely wasn't, due to my habit of leaving windows open as it helped ensure the escaped gas didnt build up to a dangerous amount.

Couldve been worse but it wasn't. We're still here and thats the main thing Don't even think of it now (or didn't until reading your story).

phill99

This is a troll, surely?

somethingcorporate

Anyone with a handful of braincells could work out it is perfectly plausible for the cooker to become faulty in the week and a half since it was installed.

Either way Argos will be the solution.

Looks like your fussy eating issues can be solved with the microwave.

Next!

Alfrescodave

What did Argos say when you contacted them first thing this morning?