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Senses Club (Formally Givaudan) Survey thread

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  • littlewren
    littlewren Posts: 1,995 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    I'm totally confused, could someone help please?

    I have 8500 points in my account which I'd like to cash out. I understand they no longer have Amazon vouchers but I can't see any other vouchers either!

    When I click on Points, this is what I see:

    Your current account balance is 8500
    Sorry, there are no items in the shop at this moment. Please visit later.

    I visited a couple of months ago and saw this message then and it's still there.

    Could anyone help please?

    TIA
    Money, money, money, must be funny, in the rich man's World!
  • xsunnysuex
    xsunnysuex Posts: 582 Forumite
    Part of the Furniture Combo Breaker I've been Money Tipped!
    I'm confused now. As I cashed out an amazon voucher a few weeks ago. So they were still in stock then. But I'm sure you can only cash out in amounts of £5. Have you tried cashing out one £5?
  • littlewren
    littlewren Posts: 1,995 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    xsunnysuex wrote: »
    I'm confused now. As I cashed out an amazon voucher a few weeks ago. So they were still in stock then. But I'm sure you can only cash out in amounts of £5. Have you tried cashing out one £5?

    It's not showing anything being available, it's just showing my points and the message. As it's over 5000 I should be shown something that I can use them against. It's getting hard work with them now I think. :(
    Money, money, money, must be funny, in the rich man's World!
  • sarah1972
    sarah1972 Posts: 19,393 Senior Ambassador
    Part of the Furniture 10,000 Posts Homepage Hero Photogenic
    littlewren wrote: »
    It's not showing anything being available, it's just showing my points and the message. As it's over 5000 I should be shown something that I can use them against. It's getting hard work with them now I think. :(


    I have no options either, and I have 25000 points.
    I’m a Senior Forum Ambassador and I support the Forum Team on Competitions Time, Shopping & Freebies boards, Employment, Jobseeking & Training boards If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.
  • littlewren
    littlewren Posts: 1,995 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    sarah1972 wrote: »
    I have no options either, and I have 25000 points.

    Crikey :eek: I wonder why we're not being given an option to choose a reward. As I say, it's been like this for me for a while. :(
    Money, money, money, must be funny, in the rich man's World!
  • minimad1970
    minimad1970 Posts: 6,165 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    I checked about a week ago and it said that then as well.
  • BookWorm
    BookWorm Posts: 2,504 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    I checked last week and there were no rewards. I checked again Monday and there were some in (Amazon only) and I cashed out. Now it says there are none again.

    Keep checking every few days - they will be back
  • Chocmonster7
    Chocmonster7 Posts: 2,638 Forumite
    Part of the Furniture 1,000 Posts
    A few weeks back they asked me what kind of vouchers I was interested in and did I still want the Debenhams vouchers so think they are changing things around.
  • kiwi07
    kiwi07 Posts: 1,739 Forumite
    Part of the Furniture 1,000 Posts
    No vouchers left to redeem the points at Senses Club at the moment. Any ideas when the vouchers will be back in stock?:(
  • littlewren
    littlewren Posts: 1,995 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    kiwi07 wrote: »
    No vouchers left to redeem the points at Senses Club at the moment. Any ideas when the vouchers will be back in stock?:(

    It's been like this for weeks for me, it's pretty poor.
    Money, money, money, must be funny, in the rich man's World!
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