Anyone have opinions on SMS Legal

magpiecottage

Do please report this to consumer@claimsregulation.gov.uk

janetthorn

After doing a bit of research , it turns out they have 2 addresses

12a High Street,Ammanford,SA18 2LY
Scarlet Marketing Services of The Lyric Building, 5 King Street, Carmarthen SA31 1BH

I googled a few things and they seem to have this with those addresses

yourmoneyrights.uk. com
ulegal.uk. com
claims.scarlet-services. com

:mad:

zius

thanks to you all for the advise.

I managed to get my money returned to the account finally.
They have taken the money on 15 September and was refunded today
5 October.
I complained to the consumer protection agency, the legal obdusman, my bank, and emailed the director too.

I was taught a lesson and from now on tell the cold callers to f*** o** .
Dangerous people around and it's getting worst.


BEWARE THOSE CONMEN.

mijim

I've just been on claimsregulation.gov.uk/ and seen that this happen


"
Trading Names:
Scarlet Services, SMS Legal, U Legal
Sector:
Financial products/services
Status:
Authorisation Cancelled

As a result of an investigation the Claims Management Regulator has cancelled Scarlet Marketing Services Ltd’s authorisation to provide claims management services under the Compensation Act 2006 with effect from 27 October 2016.

Scarlet Marketing Services Ltd was found in breach of the following Conduct of Authorised Persons Rules 2014:

General Rule 5 – A business shall observe all laws and regulations relevant to its business.

Client Specific Rule 1a) – A business shall act fairly and reasonably in dealings with all clients.

Client Specific Rule 1c) – A business shall ensure that all information given to the client is clear, transparent, fair and not misleading.

Client Specific Rule 3 – A business must not engage in high-pressure selling.

Client Specific Rule 6d) - In soliciting business through advertising, marketing and other means a business must not imply that the business is approved by the Government or is connected with any government agency or any regulator.

Client Specific Rule 11 – A contract between a business and a client must be signed by the client and the business may not take any payment from the client until the contract is signed.

Client Specific Rule 15 - A business, unless subject to Regulation (8) of the Damages-Based Agreements Regulations 2013, must allow a ‘cooling off’ period of at least 14 days after signing any agreement, during which period the client may cancel the agreement and be entitled to a refund of any payments made to the business or in connection with any insurance policy, loan or other agreement taken out in relation to the agreement.

Client Specific Rule 18 – A business must keep the client informed of the progress of the claim.

The cancellation means that Scarlet Marketing Services Ltd may no longer carry out any claims management services.
"

Not sure if I will be able to get any money owed back to me ,

also emailed a complaint email / letter support@smslegal.uk.com and it keeps on bouncing back / rejected by the server

any thoughts

binoym

Hi

I have been trying to call U Legal for the past 2 weeks, now I know why I can't get through.

I have spoken to the Ministry of Justice and the Legal Ombudsman, this morning.

I have been advised to start a claim under section 75 of the Consumer Credit Act with my credit card company with a view of trying to get the £495 fee back.

Where I am really in the dark and confused is where I stand with the PPI claims themselves. I started the process with U Legal in July 2016, and have not received any successful claims to date.

As per my conversations today, if any claims are successful (which is uncertain), U Legal could still try and claim from me their fee, for work done prior to their Ministry of Justice authorisation being cancelled.

Anyone in a similar position?

Thanks.

Heidi1975

Hi , iv'e been waiting just over the 8 weeks for a response to my letter requesting a refund as they have had my £495 for over a year and today i was going to look into complaining to the Fsa or similar and iv'e just seen that post from mijim Nov 3rd saying they have had their Authorisation cancelled...

What does that mean ??? Have they gone bust ???

Will i be able to get that deposit back as they never made 1 successfull claim for me in the year period despite promising the earth. I'm kicking myself i fell for their sweet -talk
Can anyone offer any advice..?

Thx Heidi

treacle828

I was told on 25th October that my details were with the legal team and would receive my refund within the next few days, I have still not received this. I have contacted the Legal Ombudsman who have confirmed that SMS Legal have been ordered to cease taking on new claims, they have also had trouble trying to get hold of them. They advised that I contact my banks Credit Card services and start the process of getting them to get my money back. The Legal Ombudsman have opened and investigation on my behalf


Good luck everyone who has been effected

TheJarv

Had a letter this morning from McAlister and Co this morning that SMS Legal (Scarlet Marketing Services) are applying for liquidation, they dont owe me any money but they did cold call me

binoym

Hi
I received the same letter this morning.
I am claiming the £495 fee back from my credit card company, so lets see how long that takes. I have not had any cold calls, but they have not got me any refunds to date, so I guess there is nothing to pay either way. I am considering going to a reputable company like Gladstone Brookes to see if I can continue my claims.

[Deleted User]

binoym wrote: »

I am considering going to a reputable company like Gladstone Brookes to see if I can continue my claims.

So having been burned by one claim company, you are considering the same again? :eek:

Just because some companies advertise on television doesn't make them "reputable". While they may not take an upfront fee, every CMC takes around a third (plus VAT) of any refund you may receive. I don't regard that as "reputable".

You need to understand that you can EASILY complain alone, for free and keep 100% of your redress.