Jet2 refused my return flight to UK

Westin

I wonder how much consideration this hen group gave to the other passengers on this early morning flight.

I have no doubt they wanted to enjoy themselves and were possibly in high spirits but drinking in the bar early morning, in 'costumes' for the journey,noisy and alledgely some drinking their own alcohol on board - what about the families with children or those just seeking a quiet flight?

I'd also like to hear the other side to the story.

For one I'm actually quite happy that Jet2 are taking a stand against disruptive travellers who cause issues when travelling and have little regard for other passengers.

peachyprice

Cinderellashoes wrote: »

if it was purchased within duty free it would be in a sealed bag.

You think someone couldn't open the bag and put it in their hand luggage? Once you've gone through security there are no checks on your hand luggage

silvercar

You could try a claim for IDB -involuntary denied boarding.

If your claim was successful, under EU261 you would be entitled to compensation

The rules are intended to handle cases of oversold flights, but they may apply in this case. Though I don't know where the burden of proof would fall.

cbrown372

Regarding the other passengers who might be disturbed by rowdy behaviour we had this on a return flight from Orlando from a guy in front of us who had been drinking and was extremely rude to us.

The crew moved us to different seats and when the lady crew member went back to speak to him she put her hand on his shoulder and he told her he would be charging her with assault. :eek:

I was given forms to fill in with what had happened with my personal details and BA contacted me by email on our return with an apology so I would expect that in the OP's case it wouldn't just be the crew's version of events but also other passengers who complained.

PolishBigSpender

A large group of "girls" in costumes, who had been drinking in the hotel bar and who were loud on a hen party at 6am in the morning?

Frankly, I'd have been first to complain. There's two sides to every story, but it is very unlikely that one of the pilots would have spoken to them if there wasn't a very clear reason for doing so.

Stag and hen parties are notorious for bad behaviour, particularly on cheap flights. Just because they might have respectable jobs doesn't stop them from getting "smashed" and "living it up", does it?

duchy

I note it was an early morning flight - and that the OP's wife "doesn't drink at 6am" yet apparently was trying to drink spirits an hour or two later which for most people who "don't really drink" would be a tad on the early side.

Was the OP's wife a scapegoat for the entire group and was the only one caught consuming booze not purchased on board (or the only one who admitted to it) ? Frankly thirty odd middle aged women probably were oblivious to how loud and obnoxious they were especially if it was a morning flight with lots of half asleep families .

Personally I'd be checking out social media to see just how they conducted themselves before assuming they were more sinned against than sinning. Girls will be girls and cabin crew don't usually take action with normal high spirits as they are used to boozing Brits so the question has to be what escalated the situation ?

PolishBigSpender

duchy wrote: »

I note it was an early morning flight - and that the OP's wife "doesn't drink at 6am" yet apparently was trying to drink spirits an hour or two later which for most people who "don't really drink" would be a tad on the early side.

It's a bit early even for those that do drink. I can't even imagine drinking a glass of wine at that time in the morning, let alone hard spirits.

Frankly thirty odd middle aged women probably were oblivious to how loud and obnoxious they were especially if it was a morning flight with lots of half asleep families .

That age bracket does tend to be particularly obnoxious on such
'events'. The fact that they all had costumes suggests that they weren't just your regular, peaceful passengers.

I wouldn't be surprised if some of them weren't already drunk before getting on the plane. But put it this way, I've taken well over 200 flights in my life and I don't think I've ever seen the pilot speaking to a passenger about their behaviour.

pollypenny

Sounds like a damn good time was had by all - on the outward journey.

Surely your wife knew the stewardess wouldn't provide a mixer for a drink out bought on the plane. Something clouded her judgement?

FBaby

So glad airline companies are getting tougher with that sort of behaviour. You clearly have no appreciation as to how this childish attitude impacts on others. It's selfish and no one should have to deal with it.

You are clearly very naive to believe that your wife was a totally innocent bystander. What do crews have to gain from picking on someone when it will mean more time staying behind filling out forms to justify their position.

Who cares they were on a hen do. They were obnoxious and disturbing everyone else on the plane. They should all be embarrassed and writing a letter to the crew to apologise for the stress they inevitably put them under. Disgraceful!

Voyager2002

cbrown372 wrote: »

Regarding the other passengers who might be disturbed by rowdy behaviour we had this on a return flight from Orlando from a guy in front of us who had been drinking and was extremely rude to us.

The crew moved us to different seats and when the lady crew member went back to speak to him she put her hand on his shoulder and he told her he would be charging her with assault. :eek:

I was given forms to fill in with what had happened with my personal details and BA contacted me by email on our return with an apology so I would expect that in the OP's case it wouldn't just be the crew's version of events but also other passengers who complained.

BA handled it correctly: other airlines are less professional. I was on a long-haul flight with Thomson and most of us were disturbed by a party that was very drunk and rowdy. The cabin crew did nothing: before the flight back I noticed the same people getting razzled in the airport bar and so asked the cabin crew to "grow a pair", but they seemed to prefer a quite life for themselves rather than the passengers.