Halifax Clarity Card part payment query

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hansi
hansi Posts: 3,001 Forumite
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On my last holiday, I had to have emergency medical treatment which resulted in going over my credit limit, by some £50. There was no problem with Halifax authorising the payment, but I just had a look online and there is a note to say that I have exceeded my credit limit and to make a payment. I pay every month in full by DD and this bill is not due to be paid till early August. To avoid any charges, can I take the statement into a local branch and just pay the £50, or is that too complicated for them? Unfortunately, there is no help available online and if you ring, you speak to robots.
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  • [Deleted User]
    [Deleted User] Posts: 35,242 Forumite
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    You could. Although a much quicker means of paying would be through online banking. Do you have that set up with your own bank?
  • hansi
    hansi Posts: 3,001 Forumite
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    No I only have the dd set up to pay Halifax monthly.
  • SuperHan
    SuperHan Posts: 2,269 Forumite
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    I think zx means do you have online banking set up at all for your bank, irrespective of Halifax?

    If you do, it's easy to make a payment to the Halifax CC
  • hansi
    hansi Posts: 3,001 Forumite
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    Yes I do, where can I get the correct sort code and account number? On the online page the account number is shown as a series of zeroes.
  • [Deleted User]
    [Deleted User] Posts: 35,242 Forumite
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    From your statement.
  • hansi
    hansi Posts: 3,001 Forumite
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    The statement also shows a series of zeroes, weird but I guess that must be correct.
  • bengal-stripe
    bengal-stripe Posts: 3,349 Forumite
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    hansi wrote: »
    Yes I do, where can I get the correct sort code and account number?

    In the payment slip section is sort code and account number of the bank. Reference will be your 16-digit account number. The bank's account number might consist of a a few digits and lots of zeros (my Santander card does).

    Be aware, some banks will adjust the DD if an additional payment has been made, others will take the DD regardless. Check with Halifax how they operate.
  • grumbler
    grumbler Posts: 58,629 Forumite
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    edited 30 June 2015 at 11:30AM
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    hansi wrote: »
    ...To avoid any charges, can I take the statement into a local branch and just pay the £50,...
    I don't think that you can avoid charges by making a payment.

    [STRIKE]Re online payment, see Halifax Clarity - ways to make extra payments?[/STRIKE]
  • Vortigern
    Vortigern Posts: 3,243 Forumite
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    hansi wrote: »
    The statement also shows a series of zeroes, weird but I guess that must be correct.
    Yes, it's correct but you must quote your credit card number in the reference field, as stated by bengal-stripe.
  • Vortigern
    Vortigern Posts: 3,243 Forumite
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    edited 30 June 2015 at 6:28PM
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    grumbler wrote: »
    Re online payment, see <link deleted>
    Grumbler - the thread you've linked is over 2 years old. The sort code and account number quoted in that thread is no longer valid. :(
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