UKPC - Aylesbury Shopping Centre

1505grandad

@TDA - YOU BET!!


Update re campaign letters.

1) Letter from 10 Downing St thanking us for contacting PM. TM very much appreciates time taken to write to her. Have forwarded our letter to Dept of Transport and DCLG who have responsibility for matters raised - they will reply directly to us.


2) Letter from MP thanking us etc. Has offered to help by getting in touch with the two Accredited Trade Associations, are we happy to do this on our behalf?.


3) I previously sent an email to MP attaching the email chain I have had with DVLA, which included the last two replies from DVLA. I emphasised how UKPC have breached DPA, BPA CoP & KADOE contract and that no action/sanction has been undertaken by DVLA against them. Basically requested MP assist by contacting Mr Oliver Morley, CEO of the DVLA, to explain why he finds the situation acceptable.
Also can he expand on the statement in DVLA email reply dated 17/10/2016:-


"We will, of course, consider with care any further correspondence you may send us about your complaint"


in that I cannot see anything more serious than the breaches I have already proved have occurred - can he suggest other occurrences that would matter to the DVLA?

Emphasised that complaint is why no action taken re proven serious breaches not disputed by DVLA.


MP replied:-


Thank you for your email and the detailed attachments. I was sorry to read of the problems you and your daughter have faced when dealing with the DVLA.

I can certainly raise this matter with the DVLA. In order for me to do so, I would be grateful if you could confirm your address and your daughter’s address.


I replied thanking MP for willing to help with obtaining sensible answers from DVLA & BPA, and hopefully will not accept the inevitable fob-offs from these entities. Also warned MP about the emails from BPA in posts #34 & #35. Hope no objection from C-M that I quoted verbatim her post #36 which I informed MP summed up the situation precisely.


Respect that my MP suggested contacting the ATA's off own bat and seems keen to help.


Whether anything other than fob-off responses will be received from the DVLA or BPA et al remains to be seen. However, remaining positive.

Coupon-mad

Hope no objection from C-M that I quoted verbatim her post #36 which I informed MP summed up the situation precisely.

no probs!

1505grandad

Daughter sent me a letter addressed to her from the DVLA beginning:-


"Thank you for your letter of 11 October to the Prime Minister.........."


I assume that this is in relation to the letter update in my previous post. I thought that 10 Downing St. had forwarded daughter's campaign letter to Dept of Transport and DCLG. I
wonder which one forwarded it on again to the DVLA?.


Anyway, if anyone wants to know how safe their data is, because of the rigorous audits/checks on PPC's that are carried out, and how satisfied the DVLA are that the adjudicators for POPLA and the IAS are independent and impartial, then please be reassured by the confirmations contained in the letter.


Also, the DVLA will only allow release of data to legitimate companies "THAT OPERATE WITHIN A CODE OF PRACTICE".

Also, "IF A COMPANY FAILS TO COMPLY IT CAN BE SUSPENDED OR EXPELLED...".


Also, "PPC's RECEIVE THE INFORMATION ............ONLY TO FOLLOW UP THE ALLEGED PARKING CONTRAVENTION. ...............CANNOT BE USED FOR ANY OTHER PURPOSE"


So, if a PPC has been proven to breach the Law (DPA), BPA CoP (breach of DPA) and the DVLA KADOE contract (using data for more that one purpose, breach of DPA and breach of CoP), we can all rest easy knowing that the DVLA is on the case.


WAIT A MOMENT, I HAVE ALREADY PROVED THIS (AND NOT DISPUTED BY THE DVLA AT ANY TIME!!) SO WHY HAVE THE DVLA REFUSED TO TAKE ACTION OF ANY KIND IN ACCORDANCE WITH THE CLEAR STATEMENTS IN THE LETTER.


Oh dear (sigh).


Hope that my MP can obtain a sensible relevant reply from Mr Morley as I requested,
assuming he has the guts to actually reply himself.


THE LETTER:-


http://i62.photobucket.com/albums/h111/1505grandad/DVLA%20reply%20to%20PM%20front_zpsguyhiikk.jpg


http://i62.photobucket.com/albums/h111/1505grandad/DVLA%20reply%20to%20PM%20back_zpslyhjcn6r.jpg

Umkomaas

Basically a whitewash job - seen much of it before (template paragraphs).

They have the gall to big-up the IAS accreditation as an approved ADR provider. The whole letter acknowledges nothing on your side, yet covers the backs of PPCs and the ATA's at every turn.