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No VAT on Talkmobile prices

Hi recently signed up for a new contract with Talkmobile (I had already been with them for nearly 4 years) and got a new phone. The price I signed up to pay was £15 per month. But I've just checked my bill for this month and they're billing me £21.95. Apparently the £15 didn't include VAT. I checked the website and there's no mention of VAT on any of their prices. Is there anything I can do?

Thanks

Comments

  • System
    System Posts: 178,365 Community Admin
    10,000 Posts Photogenic Name Dropper
    Are you sure that it is not including a partial month to align it with their billing system?. There was a thread a while back in a similar vein
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • grumbler
    grumbler Posts: 58,629 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Yes, the first bill is normally higher because it covers more than a month. Just check the dates.
  • d123
    d123 Posts: 8,746 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Hi recently signed up for a new contract with Talkmobile (I had already been with them for nearly 4 years) and got a new phone. The price I signed up to pay was £15 per month. But I've just checked my bill for this month and they're billing me £21.95. Apparently the £15 didn't include VAT. I checked the website and there's no mention of VAT on any of their prices. Is there anything I can do?

    Thanks

    £15+vat would be £18 (try the sum for yourself).

    It's a pro rata first bill.
    ====
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