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Should I return a voucher I was sent by accident?

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  • takman
    takman Posts: 3,876 Forumite
    1,000 Posts Combo Breaker
    Personally if I ever get any vouchers I sell them on ebay because it's better than just using a shop because I have a voucher. So if I got two I would ting up the bank because I wouldn't want to sell one and then it gets cancelled and causes a lot of hassle.

    I also definetly wouldn't take it into the local branch as the person above says because they won't have a clue what to do and will probably just take it from you. If you ring up there is a better chance you will be able to keep it.
  • janiebquick
    janiebquick Posts: 432 Forumite
    Mortgage-free Glee!
    In theory, you should, of course, return the extra voucher. In practice, I doubt anyone at the bank would even know who you should return the extra voucher to, let alone know what to do with it if you did. I suspect that it would just end up in the pocket of whichever lucky employee happened to open the letter.
    'Never argue with an idiot. They will only bring you down to their level and beat you with experience.' George Carlin
  • Alidolly
    Alidolly Posts: 791 Forumite
    Here's a thought. Bank deposits £30,000 in your account in error. Their mistake. Would you tell them or spend it?

    Bank would likely recover money one way of other (through court / debt collector if necessary).

    Ok...bank deposits £30 in your account in error...would you tell them or spend it?

    In theory the bank would have the same right to reclaim that money. Whether they would however...

    This situation, it's not a large amount. It is their error. Could they reclaim - possibly but unlikely. However, informing them and putting the ball in their court so to speak means clear conscious for you. They may well say, keep and enjoy and thanks for being honest. They may take them back, they weren't yours anyway so nothing lost.

    guess it's up to the individual to decide how to proceed...
  • jaguk wrote: »
    We all blame the bankers for putting the country in the state its in today ( those high up not in the branches ) and rightly so.
    Spending both vouchers would put you in the same bracket as those bankers, except in reverse. If you think that's a good thing then keep them both - and become a very big hypocrite.

    Bankers gambling our money and causing a global recession based on a gambling culture aiming to generate massive profits for themselves, causing massive job losses, people losing their homes, poverty etc

    vs

    a guy sent a voucher in the post in error and choosing to spend it

    like comparing real madrid fc to an 8 year olds school football team.
  • I'm 100% certain the bank will tell you to keep the second voucher as goodwill. Personally my integrity means more to me than £75 (or whatever) and I do believe in the saying "what goes around, comes around". Perhaps next time you will be in a situation where you are relying on somebody else's honesty ...
  • Torry_Quine
    Torry_Quine Posts: 18,872 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    I would contact the bank and only if they said to keep it would use it. I would never be able to relax and enjoy whatever was bought with the voucher if I didn't.
    Lost my soulmate so life is empty.

    I can bear pain myself, he said softly, but I couldna bear yours. That would take more strength than I have -
    Diana Gabaldon, Outlander
  • jerez
    jerez Posts: 16 Forumite
    It's very clear. How much is your integrity worth? You decide.
  • thistledome
    thistledome Posts: 1,566 Forumite
    A very similar thing happened to us just yesterday.

    We signed up with a new ISP under a £50 cashback offer which we never received. It took them weeks and weeks to deal with our queries over it, but yesterday we got 2 cheques for £50 in the post.

    We told them they'd sent 2 cheques and they told us to bank one and destroy the other one, which we did.

    I wouldn't have considered just banking it and saying nothing, but if they'd told us to keep it as a goodwill gesture for making us wait 6 months for our cashback, I'd have thought they were the best ISP ever.

    People seem to be getting more and more dishonest nowadays. It's become almost normal, which I think is a shame.
    Love the animals: God has given them the rudiments of thought and joy untroubled. Do not trouble their joy, don't harrass them, don't deprive them of their happiness.
  • geordie_joe
    geordie_joe Posts: 9,112 Forumite
    1,000 Posts Combo Breaker
    19lottie82 wrote: »
    "Voucher Fraud" comes up with stories of people mass producing vouchers to produce fraudulent copies.

    http://www.moneysavingexpert.com/news/shopping/2011/09/woman-arrested-for-coupon-fraud


    19lottie82 wrote: »
    Not spending a voucher that was sent to them in error.

    Ok, she wasn't spending a voucher sent to her in error, but the amount is small.
    19lottie82 wrote: »
    I can't see the local cop shop taking it seriously at all, if the bank called them and said " we sent Mr Jones two £20 vouchers instead of one by mistake, and he spent them both!", what do you think they'd do? Absolutely nothing!

    In my town they would take it very seriously, they have nothing else to do.
    19lottie82 wrote: »
    This is not "voucher fraud".

    Of course it is, the op knows it is not his, was never meant for him and that he shouldn't spend it. If he spends it then it is fraud.

    http://www.sfo.gov.uk/fraud/what-is-fraud.aspx
  • Rumouruk
    Rumouruk Posts: 6 Forumite
    Tenth Anniversary First Post Combo Breaker
    I am totally disgusted by the attitude of some on this web site! Just because someone makes a mistake and you deem that "!they will make enough money out of you anyway" It is OK to steal???

    I didn't know this site was read in prisons!
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