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RBS + Weekends

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Comments

  • dream3r
    dream3r Posts: 13 Forumite
    I have a Halifax branch next door to my office, does that count?

    On my highstreet:

    lloyds ?
    halifax ?
    Santander (no chance!)
    TSB?
    RBS - meh!!

    I guess an account switch call is in order to one of these that doesn't rob me on a Saturday :)
  • stclair
    stclair Posts: 6,855 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 15 June 2015 at 4:29PM
    dream3r wrote: »
    I have a Halifax branch next door to my office, does that count?

    On my highstreet:

    lloyds ?
    halifax ?
    Santander (no chance!)
    TSB?
    RBS - meh!!

    I guess an account switch call is in order to one of these that doesn't rob me on a Saturday :)


    Maybe you could take advantage of switching offer and move to another bank that suits your needs. The Halifax and First Direct spring to mind at the moment.
    Im an ex employee RBS Group
    However Any Opinion Given On MSE Is Strictly My Own
  • dream3r
    dream3r Posts: 13 Forumite
    That it my question, who suits my needs (basically).

    I've banked with the RBS for 30 years so I'll let them address my complaint first then move, assuming they don't fix it. Enough is enough!
  • stclair
    stclair Posts: 6,855 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    dream3r wrote: »
    That it my question, who suits my needs (basically).

    I've banked with the RBS for 30 years so I'll let them address my complaint first then move, assuming they don't fix it. Enough is enough!



    The system will not be changing anytime soon they are awaiting for the split to take place between Williams and Glyn which is going to be some time off yet. You`ll get a we are sorry and offer you compensation for your inconvenience no doubt.
    Im an ex employee RBS Group
    However Any Opinion Given On MSE Is Strictly My Own
  • dream3r
    dream3r Posts: 13 Forumite
    stclair wrote: »
    The system will not be changing anytime soon they are awaiting for the split to take place between Williams and Glyn which is going to be some time off yet. You`ll get a we are sorry and offer you compensation for your inconvenience no doubt.


    I had a feeling after the Santander fiasco that would be the case, the last time I was in the branch they still was using terminal emulators and old versions of windows, it must be very difficult for a bank to keep up, however for me the RBS app and accompanying website is top notch so the account issues baffle me slightly.
  • chambta
    chambta Posts: 2,770 Forumite
    Part of the Furniture Combo Breaker
    Customers regular point out to me the antiquated and unsupported nature of the 'technology' we use.
  • yoshiyella
    yoshiyella Posts: 610 Forumite
    Part of the Furniture 100 Posts
    chambta wrote: »
    Customers regular point out to me the antiquated and unsupported nature of the 'technology' we use.

    And yet you do nothing, tut tut tut :rotfl:
  • stclair
    stclair Posts: 6,855 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 17 June 2015 at 8:01PM
    yoshiyella wrote: »
    And yet you do nothing, tut tut tut :rotfl:



    That's the thing they are ...
    Im an ex employee RBS Group
    However Any Opinion Given On MSE Is Strictly My Own
  • chambta
    chambta Posts: 2,770 Forumite
    Part of the Furniture Combo Breaker
    yoshiyella wrote: »
    And yet you do nothing, tut tut tut :rotfl:

    Me personally? No, absolutely nothing.
This discussion has been closed.
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