We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Ending contract

stn2007
stn2007 Posts: 10 Forumite
I've just ended my 18 month contract with Orange early - it was a C'phone Warehouse cashback offer (8 months cashback) and after 8 months I can't afford to keep it going. I had 'complete' insurance with the CW in which I could cancel the contract without charge (here) which I have also ended. But when ending the contract in the CW today, they told me that Orange would still charge me for this month, even though my billing date is the 20th, and it takes 5-7 days to end it all; the salesman last time said that it would be better to end it on the 20th so that I get the most out of the month (which I've done). The salesman said that although Orange will take the money out of my account, they should pay the remainder of the month.

Would it be a good idea to go into my bank and end the direct debit for Orange? Like I have CW's insurance?

Any advice please!!

Comments

  • kltpzyxm
    kltpzyxm Posts: 391 Forumite
    stn2007 wrote: »
    I've just ended my 18 month contract with Orange early - it was a C'phone Warehouse cashback offer (8 months cashback) and after 8 months I can't afford to keep it going. I had 'complete' insurance with the CW in which I could cancel the contract without charge (here) which I have also ended. But when ending the contract in the CW today, they told me that Orange would still charge me for this month, even though my billing date is the 20th, and it takes 5-7 days to end it all; the salesman last time said that it would be better to end it on the 20th so that I get the most out of the month (which I've done). The salesman said that although Orange will take the money out of my account, they should pay the remainder of the month.

    Would it be a good idea to go into my bank and end the direct debit for Orange? Like I have CW's insurance?

    Any advice please!!
    If you stop the DD it may affect your credit rating....
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 352.3K Banking & Borrowing
  • 253.6K Reduce Debt & Boost Income
  • 454.3K Spending & Discounts
  • 245.3K Work, Benefits & Business
  • 601.1K Mortgages, Homes & Bills
  • 177.6K Life & Family
  • 259.2K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.