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Nexus 4 - USB Port Not Working For Data

bod1467
bod1467 Posts: 15,214 Forumite
As per subject. I have tried various cables and different computers but Windows will not recognise that there is a device connected, but the phone charges OK via USB. It used to work just fine - indeed I flashed the 5.1 update using Wugfresh NRT not so long ago - but now ... nada.

Any ideas? (I know I can use Airdroid etc. for transferring files, but that's just a workaround not a solution).

What made me notice this was initially wanting to copy a photo from my phone to my work PC (which also used to work OK). I just thought it was something had gone funny with my work PC. But when I tried my home PC it was the same issue.

Now I have the 5.1.1 OTA update that won't install because my phone is unlocked and rooted*. Without a USB data connection then it seems I'm scuppered .... unless anyone knows a way to flash the new 5.1.1 image locally on the device? (I have extracted the 5.1.1 tgz/tar package and copied the container folder to the SDCARD folder on my device).

Thanks for any advice ... if there's a way to do the 5.1.1 flash locally then step-by-step (idiot) instructions would be appreciated. :)

* I've tried removing root but still no joy - now I simply have an unlocked unrooted phone and can't easily re-root.
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Comments

  • kwikbreaks
    kwikbreaks Posts: 9,187 Forumite
    edited 28 May 2015 at 11:36AM
    Some probably obvious points you've already covered...

    Have you tried refreshing the drivers via the Wugfresh NRT?
    Have you still got USB debugging turned on? Have you tried on and off?
    Do you have an OTG cable you can test the port with using a pendrive? (not sure if root is needed for that though).
    With mine I have to unlock the screen to see the actual data. It does still show the device anyway though.
  • corf999
    corf999 Posts: 348 Forumite
    I dont think he needs an OTG cable just for the basic data connection and access to the DCIM folder etc.

    Have you configured it for MTP or PTP - Try the other option.
  • kwikbreaks
    kwikbreaks Posts: 9,187 Forumite
    edited 28 May 2015 at 12:23PM
    No he doesn't need an OTG cable at all - it's just another way to test the USB port.

    ===

    Actually scrub the OTG option - you have to jump through several hoops to get it to work on the Nexus 4 which I'd forgotten about.
  • m0nkeylover
    m0nkeylover Posts: 24 Forumite
    edited 28 May 2015 at 12:21PM
    Do you have USB computer connection turned on?
    Under settings, storage and the options in the top right.
    Although i notice someone has already asked the same question :)
  • bod1467
    bod1467 Posts: 15,214 Forumite
    kwikbreaks wrote: »
    Some probably obvious points you've already covered...

    Have you tried refreshing the drivers via the Wugfresh NRT? Yes
    Have you still got USB debugging turned on? Have you tried on and off? Tried every combo you can think of for debugging etc.
    Do you have an OTG cable you can test the port with using a pendrive? (not sure if root is needed for that though). N4 doesn't support OTG anyway
    With mine I have to unlock the screen to see the actual data. It does still show the device anyway though. Screen locked/unlocked makes no difference

    Answers in red above. :)
  • bod1467
    bod1467 Posts: 15,214 Forumite
    corf999 wrote: »
    I dont think he needs an OTG cable just for the basic data connection and access to the DCIM folder etc.

    Have you configured it for MTP or PTP - Try the other option.

    Tried every combo you can think of - no dice. :(
  • bod1467
    bod1467 Posts: 15,214 Forumite
    Do you have USB computer connection turned on?
    Under settings, storage and the options in the top right.
    Although i notice someone has already asked the same question :)

    See post #7 response.
  • Fightsback
    Fightsback Posts: 2,504 Forumite
    edited 28 May 2015 at 2:03PM
    bod1467 wrote: »
    See post #7 response.

    Tried over at XDA developers ? I think this might be what you are looking for....

    http://forum.xda-developers.com/nexus-4/general/how-to-how-to-flash-factory-image-t2010312
    Science isn't exact, it's only confidence within limits.
  • bod1467
    bod1467 Posts: 15,214 Forumite
    edited 28 May 2015 at 2:37PM
    Fightsback wrote: »
    Tried over at XDA developers ? I think this might be what you are looking for....

    http://forum.xda-developers.com/nexus-4/general/how-to-how-to-flash-factory-image-t2010312

    There's one fatal flaw to that guide ... it still requires a USB data connection, as all the commands are typed on the computer and not the device. :(

    Just reading further down the page - back in a bit. :)

    Looks like no luck - I need root to try the local (non-USB) method and I don't have it any more (and don't know how to get it back without a USB connection - which brings me back to post #1). :(
  • indesisiv
    indesisiv Posts: 6,359 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker Debt-free and Proud!
    If initially all you want to do is install the update once you have it on your device can you not just flash it from recovery as it is an official update it won't matter what recovery you have on the device?

    Does your computer recognise the device in recovery or fastboot modes?
    “Time is intended to be spent, not saved” - Alfred Wainwright
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