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Calling from the UK to UK Phone which is Abroad

2

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  • ballyblack
    ballyblack Posts: 5,130 Forumite
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    edited 26 May 2015 at 2:51PM
    its easy to check. Set up account with tesco mobile on line and all the calls charges will appear in a few hours


    https://paymonthly.tescomobile.com/orderentry/MyAccountLogIn.do


    .
  • ballyblack
    ballyblack Posts: 5,130 Forumite
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    edited 26 May 2015 at 7:24PM
    Just had a chat with Tesco mobile

    Seems its wrong info, NO CHARGE!

    Here is the transcript:


    I am in UK & have 1500 mins free calling plan. If I ring another uk mobile and that mobile happens to be roaming in EU. Is there a charge to ME???
    Abhishek G: at 15:08:53
    Thanks. No, you will not be charged for making any call to UK mobile number if the handset is being used abroad.
    Abhishek G: at 15:09:05
    Minute allowances will be used for calling.
    Abhishek G: at 15:09:45
    Only that person may be charged for receiving calls in abroad as per his network provider.
    Abhishek G: at 15:10:16
    So not to worry, you can make calls to that number.


    'Stanley from Tesco Mobile' YOUR FIRED!!

    .
  • mobilejunkie
    mobilejunkie Posts: 8,460 Forumite
    It's not exactly rocket science.

    How are you to know if someone's taken a trip abroad when you call them? If you were charged for that no-one would ever use a mobile phone again.
  • ballyblack
    ballyblack Posts: 5,130 Forumite
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    sorry mattgod69

    "if you ask a stupid question you will get a stupid reply":rotfl:
  • d123
    d123 Posts: 8,729 Forumite
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    grumbler wrote: »

    Just look at this mess with IOM, Jersey and other islands mobile numbers that are almost indistinguishable from UK mobile numbers but are often charged differently when calling them.

    I suspect that this is what OFCOM have confused with the OPs question, calling a UK number (ie +447xx) that is allocated to IOM, Jersey etc is not included in allowances and is charged at a higher rate.
    ====
  • Ian011
    Ian011 Posts: 2,432 Forumite
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    edited 27 May 2015 at 1:08AM
    grumbler wrote: »
    Just look at this mess with IOM, Jersey and other islands mobile numbers that are almost indistinguishable from UK mobile numbers but are often charged differently when calling them.
    In the 1990s, termination rates for calls to 07 numbers of all types were 25p per minute or more. Calls to ordinary mobile numbers were just as expensive as calls to offshore mobile numbers and to personal numbers. Early mobile deals had inclusive calls only to the same mobile network as the caller.

    Falling termination rates allowed a new feature: inclusive cross network calls. Only then did the anomaly with offshore and personal numbers start to show.

    Ofcom has recently extended the mobile termination rate price cap first imposed in 2010 to cover all UK mobile number ranges.

    The rules do not cover offshore numbers as those places have their own regulator and their own government. Once termination rates for offshore numbers fall below 1p per minute, there's the possibility these calls could become inclusive again.

    Ofcom is currently making major changes to 08 and 09 numbers. Once that is out of the way, they will be reviewing 055, 056, 070 and 076 numbers next year.
  • grumbler
    grumbler Posts: 58,629 Forumite
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    edited 27 May 2015 at 12:14AM
    Well, any competent regulator is supposed to look forward.
    IMO, the current situation is a result of absolute luck of anticipation. The problem is with the numbers, not with pricing (that, IMO, doesn't need any regulation at all), and was easily predictable.

    I can be wrong, but I think it was Ofcom's (well, was it Oftel that time?) job when allocating blocks of numbers to ensure that 'offshore' numbers either had a different country code(s) or, at least, had distinguishable first digits, e.g. 071 or 0711 - depending on the required size of the block(s).
    If so, the current mess is a pure result of their incompetence.
    d123 wrote: »
    I suspect that this is what OFCOM have confused with the OPs question, calling a UK number (ie +447xx) that is allocated to IOM, Jersey etc is not included in allowances and is charged at a higher rate.
    If so, it's hardly a surprise that even they are confused now.
  • Ian011
    Ian011 Posts: 2,432 Forumite
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    edited 27 May 2015 at 1:29AM
    Oftel specifically avoided allocating mobile numbers in blocks organised by network or by geographic location so as to avoid the situation where call costs varied depending either on which network you were calling or based on the overall distance between the two people involved in the call. It could so easily have gone the other way and inclusive calls would never have been invented. Apart from a few special cases, the number of which has steadily reduced over time, calls cost the same, and are inclusive in the same way, irrespective of which mobile network you are calling. It's the differential in termination rates that decides whether a particular call is inclusive or not.

    Out of just under five thousand blocks of numbers allocated for mobile phones, only 71 are allocated to Jersey, Guernsey and Isle of Man and subject to charging rates that are different to those incurred for other calls.
  • redux
    redux Posts: 22,976 Forumite
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    edited 27 May 2015 at 6:53AM
    Ian011 wrote: »
    The rules do not cover offshore numbers as those places have their own regulator and their own government. Once termination rates for offshore numbers fall below 1p per minute, there's the possibility these calls could become inclusive again.

    I doubt it. Isle of Man mobiles are presumably (decision over 2 years ago) by now only about 1.25 pence a minute wholesale, and nobody has dropped the slightest hint of considering including them at some time in future.

    Guernsey and Jersey mobiles were 4.11 pence for a while when UK rates were 4.18 pence, and even then over half of UK networks were excluding them. And oddly one brand that used to include them more recently said they should never have done so.

    It is a mystery why typical retail rates to these destinations can be so much higher than the wholesale rate, from providers who accept rather smaller margins on other destinations.
  • dealer_wins
    dealer_wins Posts: 7,334 Forumite
    OFCOM must be run by a bunch of complete morons.

    They could make it really simple but after change upon chage there are still many confusing numbers/charges etc
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