Wireless problem

GrizzlyAdams_2

Hi

I have just got the free sky wireless package. Problem is I am paying nothing for nothing at the moment. It doesn't work. Mind the LAN is fine.

It did work when I set it up 2 days ago then gave up. I have contacted sky and an advisor ran through a list of things like checking the router was working and disabling security options. No joy.

Finally he told me to get in touch with my laptop manufacturer to get the encryption removed and then call him back...so here I am.

Any help or advice out there? I have my laptop connected to the ethernet and a PC upstairs to connect wirelessly...hopefully.

albertross_2

have you switched the wireless off on the laptop?

http://forums.moneysavingexpert.com/showpost.html?p=4911860&postcount=3

admin
sky

http://forums.moneysavingexpert.com/showpost.html?p=2471408&postcount=37

http://forums.moneysavingexpert.com/showpost.html?p=2471410&postcount=38

sco0ter

Which computer are you trying to connect... Desktop or laptop???

GrizzlyAdams_2

albertross wrote: »

have you switched the wireless off on the laptop?

http://forums.moneysavingexpert.com/showpost.html?p=4911860&postcount=3

admin
sky

http://forums.moneysavingexpert.com/showpost.html?p=2471408&postcount=37

http://forums.moneysavingexpert.com/showpost.html?p=2471410&postcount=38

Why would I switch the wireless off on the laptop? And how?

GrizzlyAdams_2

sco0ter wrote: »

Which computer are you trying to connect... Desktop or laptop???

The laptop with the yellow cable i.e. next to the router and the pc wirelessley.

GrizzlyAdams_2

I just realised the wireless stopped soon after I downloaded the firefox browser...what do you think?

albertross_2

accidentally switched it off.. I meant, there is usually a switch or keyboard combination. Is the laptop wireless as well?

can you see anything in the wireless scanner? skyxxxxx

sco0ter

What adapter are you using on the PC to connect to the internet. Also try loging in to the router and check the status page, that should tell you if you are connected or not.

GrizzlyAdams_2

albertross wrote: »

accidentally switched it off.. I meant, there is usually a switch or keyboard combination. Is the laptop wireless as well?

can you see anything in the wireless scanner? skyxxxxx

Hmmm. I do't know if I accidently switched it off. The laptop is wireless and I have a usb to enable wireless on the PC.

albertross_2

if they are both wireless, they will have a wireless icon, bottom right, can you see your router ssid in there?

GrizzlyAdams_2

Yes, I have the icon and the ssid is there, when i try to connect it just says acquiring network etc and eventually 'limited or no connectivity'