PPI Reclaiming discussion

freedom2b

cocker100 wrote: »

Hi all,

Well, 14 days came and went and the snakes at First Plus never even replied to my third letter.:mad: I guess this is where war is declared! The question is FOS or the courts? The original ppi loan amount was £11360, well over the limit for the small claims court. I know that larger amounts are sometimes dealt with in the small claims court, but what are the chances of this sum of money? What happens if it goes to the main court. Do I have to appoint a solicitor? How much would all this cost me if I lost? Would First Plus actually go to court and contest it? Loads of questions to answer I know, but need some sound advice on my next step.:o Can you go to the FOS and start court proceedings at the same time? I would like to start the ball rolling with the courts, but dont know if I have the bottle!!!:eek: FOS sounds a safer bet, even though it takes a lot longer.

Any advice would be greatly appreciated!!!(Look at the time - I cant sleep!!!)

Hi,

Hope you did get some sleep eventually...I think the FOS sorts most of it for you,apparently their very good,unfortunately can take 6/9 months!It will cost you but I have been told that you can claim this back from First Plus or whoever you are in dispute with.I was led to believe the cost would be around £250.00 for your amount range.I don`t think that many cases end up going all the way to court,just almost all the way.:o

Stillsmiling

Update re: FirstPlus. Well I have written back to First Plus asking for a copy of the call that they referred to in their letter and also the "Demands and Needs" questions and answers. I have stressed that if I am the only person covered by the PPI then they should have spoken to me and not my husband and I have also told them that at no point did they tell me how much I would be paying back - either for PPI or the loan. I believe they misled me and the cashback offer is a good tool to stop people looking to hard at the PPI!

Out of interest are loan providers are obliged to tell you how much you will pay back? I know this is hard with a variable loan but on setup should they tell you what the payback will be at that interest rate?

Also I have life insurance, I have critical illness cover. The only cover I didn't have was unemployment!

freedom2b

Stillsmiling wrote: »

Update re: FirstPlus. Well I have written back to First Plus asking for a copy of the call that they referred to in their letter and also the "Demands and Needs" questions and answers. I have stressed that if I am the only person covered by the PPI then they should have spoken to me and not my husband and I have also told them that at no point did they tell me how much I would be paying back - either for PPI or the loan. I believe they misled me and the cashback offer is a good tool to stop people looking to hard at the PPI!

Out of interest are loan providers are obliged to tell you how much you will pay back? I know this is hard with a variable loan but on setup should they tell you what the payback will be at that interest rate?

Also I have life insurance, I have critical illness cover. The only cover I didn't have was unemployment!

I would have thought they were legally bound to inform you how much you would expect to be paying back both for the loan and the PPI,I don`t think you can go much further untill you have the copy of the call and loan agreement,sounds like you were rather presurized by FirstPlus,see if you can get them on wether thier staff were properly financially qualified to sell you this loan and if they were too pushy also what the PPI includes as you were already very well covered apart from unemployment cover..Good luck

m.colak

Stillsmiling wrote: »

Apparently not, they discussed it with my husband. He was at home with our children at the time (and working part time) whereas I have always been the main wage-earner. They say that they sent out the documents to us which were the same as discussed on the phone. So I guess they are implying that I will have read them too.

So, as the wage earner it would have only been my salary that was covered by the PPI anyway.

BTW thanks for your help!

There's you point of contention then as the main wage earner into the household and therefore the person paying back the loan you should have been consulted by them as the conditions etc.

m.colak

aligerdie wrote: »

hi there,

i've had a read through this thread, and i can't see the answer to my question, although i may have missed it, so apologies!

I have written to Egg regarding a loan which I took out in December 2004. I stated my reasons for reclaiming were the fact the ppi was a single based premium.

I received a letter telling me where to go and they do not accept my complaint, however, after reading more into it, i realised the cover was for sickness, redundancy, unemployment, or death.
I have been employed in the civil service since 2001, and so have full sick pay etc.

Because of this being another reason for reclaiming the ppi, do i need to start again with the first letter? or carry on to the ombudsman and state my new reasons there too?

Sorry if this doesn't make much sense, this is how its swimming around in my head and i'm confused! any help would be greatly appreciated.

Thanks

Hi am in the military so like you have no need for PPI as have plenty of protection should the worse occur. I advise you reference your first letter and put something along the lines....

It has also come to my attention that as i told you salesperson i was employed by the civil service he should have been aware that my needs were already covered in this department of protection and therefore the loan PPI was sold to me under false pretense's neither taking my requirements or needs into consideration.....

m.colak

NannyB wrote: »

Hi,
I sent egg first letter for reclaiming ppi at the end of october, had the 'no' reply 8 weeks later, I sent the second letter on the 19th december and haven't even had an acknowledgement , i am reclaiming sold as single premium...i sent it recorded delivery, i am wondering what to do now, any advice please, would be much appreciated....

If you have proof of signature send one more letter stating that you know that they received your letters and if they don't come back with a satifactory response in 14 days you will be taking the matter to both the information commisioner (non-compliance of correspondance) and the FOS as they will be interested to hear how company's run their complaints departments.

aligerdie

thank you for your reply, and the help with what to say, i really appreciate it. Should I send them the first letter again? or push on with taking it further to the FOS? I'm not sure whether to give them another chance before i fill out the FOS forms.

Sorry to ramble, i just find it hard to get my head round it!

m.colak

Elsie2 wrote: »

Thats really useful, thanks. What did you put in your particulars of claim when you originally sent the details through to the Court? There is a standard one on the site for Bank Charges which i've used befoe, but i'm not sure how to alter it for PPI's. Cheers.

Put in the details of the claim and why you are claiming include the fact that you were delibrately mis sold the policy (ie the 1967 misrepresentation act section refering to negligency in selling (look the act up for the exact wording)) and therefore you wish to claim x amount plus tick the box for the statuatory 8% interest.

m.colak

cocker100 wrote: »

Hi all,

Well, 14 days came and went and the snakes at First Plus never even replied to my third letter.:mad: I guess this is where war is declared! The question is FOS or the courts? The original ppi loan amount was £11360, well over the limit for the small claims court. I know that larger amounts are sometimes dealt with in the small claims court, but what are the chances of this sum of money? What happens if it goes to the main court. Do I have to appoint a solicitor? How much would all this cost me if I lost? Would First Plus actually go to court and contest it? Loads of questions to answer I know, but need some sound advice on my next step.:o Can you go to the FOS and start court proceedings at the same time? I would like to start the ball rolling with the courts, but dont know if I have the bottle!!!:eek: FOS sounds a safer bet, even though it takes a lot longer.

Any advice would be greatly appreciated!!!(Look at the time - I cant sleep!!!)

cocker calm down mate. First step is to speak to someone from the citizens advice bureau reference going to court this service is free and this way you'll at least get a lot of information.
Second step is to go to the FOS as they can look into your claim for you and award the money they think you should get. Yes its 6-9 months but with no outlay you won't lose any money. I only recommend the courts if you have a definant clear cut case and you expect to get the costs back. The problem is that you will have to work out how much your owed and then proceed from there. You can always go to the FOS and if your not happy with the delay then take it too court.

m.colak

Kaia wrote: »

Sent my letter off to Freedom, will keep you all posted on the outcome.
Been a good girl today and got out a box of old statements/invoices etc
to check if I have any other possible claims.
I have a personal loan with Lloyds Tsb taken out in 2004 for approx £5000
paying over 5 years. unsure if there is PPI on it , so phoned the telephone number on the letter to ask if they could tell me, but they said because the loan has been sold on to a collection company, I would have to ring them and ask them if there is PPI on the loan as Lloyds no longer hold any details on the file. Strange!...thought they would be able to tell me that.
Will be ringing in the morning to find out.
My question is..... if I have got PPI on the loan and need to claim it back... do I claim from Lloyds Tsb or the BCW collection group who took on the debt.
I believe there to be approx £450 left outstanding on the loan at this current time, and having read other posts believe the debt would be reduced rather than them send me a cheque or credit my current account, which is absolutely fine by me, I would rather it that way, but what IF the claim was much higher, would the balance be paid off and the remainder sent to me, how does it work, would be grateful for any advice
:beer: Cheers

Stop request immediately a copy of the customer credit agreement with lloyds if they can't provide then immediately go to the information commisioner. You can request the repayment in anyway you wish its your terms not theirs.