On the Beach or Ice Lolly

storm35

Sorry if in wrong place, i cant see anything here about holiday companies, has anyone had dealings with On the Beach or Ice lolly? Any good or am i best to stick to a reputable company like thomas cook or Thomsons?
Thank you in advance.

Voyager2002

Use Google with terms like Moneysavingexpert "On the Beach" to get some opinions... and be very careful to check whether what you are buying is a true package or simply separate purchases of flights and hotels that the company has put together. That makes a big difference to your legal protection.

storm35

Voyager2002 wrote: »

Use Google with terms like Moneysavingexpert "On the Beach" to get some opinions... and be very careful to check whether what you are buying is a true package or simply separate purchases of flights and hotels that the company has put together. That makes a big difference to your legal protection.

Ok i will do that, thank you.

pogofish

storm35 wrote: »

Sorry if in wrong place, i cant see anything here about holiday companies, has anyone had dealings with On the Beach or Ice lolly? Any good or am i best to stick to a reputable company like thomas cook or Thomsons?
Thank you in advance.

This is the forum to report bargains, not ask questions.

The main Overseas Travel Forum is the place to be posting this!

storm35

pogofish wrote: »

This is the forum to report bargains, not ask questions.

The main Overseas Travel Forum is the place to be posting this!

As i said if in wrong place sorry!! Feel free to report it or delete it! Thanks for the help!!!

heatherw_01

Hi, we move threads if we think they’ll get more help elsewhere (please read the forum rule) so this post/thread has been moved to another board. If you have any questions about this policy please email forumteam@moneysavingexpert.com.

storm35

heatherw_01 wrote: »

Hi, we move threads if we think they’ll get more help elsewhere (please read the forum rule) so this post/thread has been moved to another board. If you have any questions about this policy please email [EMAIL="forumteam@moneysavingexpert.com"]forumteam@moneysavingexpert.com[/EMAIL].

Thank you Heather, there is a nice way and a not so nice way of putting things, much appreciated i did a search and could not find anything, until i was told i can do a google search with MSE after i had put it on here.

bagand96

Icelolly don't sell holidays, they are a classified site where agents advertise so you'll be booking through someone else.

Onthebeach tend to get a lot of complaints. Although they are a big agent. With them it seems if everything's fine then it is fine. It's when things change that their customer service is terrible. Or you book, and they then ring up saying the price has increased.

These sorts of agents don't tend to sell package holidays (like Thomson and Thomas Cook if that's what you're used to). They will book you a flight and then get a hotel and transfers to match. There's nothing wrong with this of course as long as you understand its a slightly different thing.

To be honest youre as well going for the full DIY. Book directly with the airline, then sort the flights and transfers yourself too. Might even save a few more quid.

storm35

bagand96 wrote: »

Icelolly don't sell holidays, they are a classified site where agents advertise so you'll be booking through someone else.

Onthebeach tend to get a lot of complaints. Although they are a big agent. With them it seems if everything's fine then it is fine. It's when things change that their customer service is terrible. Or you book, and they then ring up saying the price has increased.

These sorts of agents don't tend to sell package holidays (like Thomson and Thomas Cook if that's what you're used to). They will book you a flight and then get a hotel and transfers to match. There's nothing wrong with this of course as long as you understand its a slightly different thing.

To be honest youre as well going for the full DIY. Book directly with the airline, then sort the flights and transfers yourself too. Might even save a few more quid.

Thank you for your info, yes i have decided i would feel safer going with Thomas cook or someone as im going on my own with 2 kids i would hate to get lost or miss my transfer lol thanks xxx

Daz2009

I've used on the beach a few times with no problems

worriedindebt

I've used On the beach a few times with no problems except for a transfer back to the airport not turning up but I called a taxi and got there in time.
They are quite competitively priced too