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Nail Tech Has Wrecked My Nails

124

Comments

  • Anoneemoose
    Anoneemoose Posts: 2,270 Forumite
    Part of the Furniture 1,000 Posts Name Dropper I've been Money Tipped!
    Well, I messaged her. I said how they were and she in a roundabout way blamed my thin nails! They weren't that thin to start with, they flaked, but they weren't thin.

    She said she has lots of people who have it done and don't have any issues!! I think I'll leave it at that. I have told her now. If it happens again, she may have to rethink.
  • lynsayjane
    lynsayjane Posts: 3,547 Forumite
    Part of the Furniture Combo Breaker Xmas Saver!
    Well done having the courage to contact her! :)

    I'm not entirely surprised that she's tried to pass the buck, hopefully if she does know it was her fault she'll be more careful in future.

    x
  • PlutoinCapricorn
    PlutoinCapricorn Posts: 4,598 Forumite
    Part of the Furniture Combo Breaker
    I don't think that her being dismissive about the effect that her treatment had on your nails is very ethical but you have done what you can and as you say learned your lessons. So have all the people who have read this: I think I will probably never ever know what getting one's nails done is like now: I have really been put off.
    Who having known the diamond will concern himself with glass?

    Rudyard Kipling


  • freyasmum
    freyasmum Posts: 20,597 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Oh Lordy, you poor thing!!

    I'm sorry, this is me just seeing your thread.

    Unfortunately now that the nail plate has been removed, there is no magical way to put it back in place, and the only thing you can do is try to ease the pain as much as you can. Focus on trying to build the integrity of the nail back up by way of using oils and massage them in a few times a day. This will help to put goodness back into the nail and increase blood flow to the area, which will also help. There is also a new to market product called rescuer rx by CND which may help - but obviously won't put the holes back!

    There are a few different types of nail coatings - those which are removed by way of soaking with acetone (liquid and power acrylics, 'soft' gels and gel polishes/shellac) and those (generally hard gels) which are acetone resistant and must be removed by buffing off. HOWEVER, I would always recommend leaving the tiniest bit of product on the nails. When you think about it, filing back and forth, back and forth continually is akin to what you do when trying to light a fire and you can genuinely create a friction burn if you are not careful. If having to remove gels like this, I would do 3 strokes and then move to another area of the nail.

    I wouldn't put any more product onto your nails until they recover. Much as the covering might ease the pain, your nails would need to be buffed ever-so-slightly (and therefore thinned) AGAIN, plus the weaker foundation wouldn't hold the product well anyway. If you are struggling, you could use plasters :/:(

    Also, lack of customer service skills (and an unwillingness to learn) probably isn't unethical... but it won't lead to her being in the business for long!
  • Anoneemoose
    Anoneemoose Posts: 2,270 Forumite
    Part of the Furniture 1,000 Posts Name Dropper I've been Money Tipped!
    edited 1 May 2015 at 11:03PM
    http://s172.photobucket.com/user/Anoneemoose1/media/image_zpsob3htuqp.jpg.html

    Not sure if this will work. If it does, I'll post a couple of others. My 5 year old son asked why this one was so red!!!
  • Anoneemoose
    Anoneemoose Posts: 2,270 Forumite
    Part of the Furniture 1,000 Posts Name Dropper I've been Money Tipped!
    freyasmum wrote: »
    Oh Lordy, you poor thing!!

    I'm sorry, this is me just seeing your thread.

    Unfortunately now that the nail plate has been removed, there is no magical way to put it back in place, and the only thing you can do is try to ease the pain as much as you can. Focus on trying to build the integrity of the nail back up by way of using oils and massage them in a few times a day. This will help to put goodness back into the nail and increase blood flow to the area, which will also help. There is also a new to market product called rescuer rx by CND which may help - but obviously won't put the holes back!

    There are a few different types of nail coatings - those which are removed by way of soaking with acetone (liquid and power acrylics, 'soft' gels and gel polishes/shellac) and those (generally hard gels) which are acetone resistant and must be removed by buffing off. HOWEVER, I would always recommend leaving the tiniest bit of product on the nails. When you think about it, filing back and forth, back and forth continually is akin to what you do when trying to light a fire and you can genuinely create a friction burn if you are not careful. If having to remove gels like this, I would do 3 strokes and then move to another area of the nail.

    I wouldn't put any more product onto your nails until they recover. Much as the covering might ease the pain, your nails would need to be buffed ever-so-slightly (and therefore thinned) AGAIN, plus the weaker foundation wouldn't hold the product well anyway. If you are struggling, you could use plasters :/:(

    Also, lack of customer service skills (and an unwillingness to learn) probably isn't unethical... but it won't lead to her being in the business for long!

    Thank you for this great info. I have been putting the OPI avoplex oil on. They're still so tender!! I shall persevere with that and just keep them short for now.
  • purpleshoes_2
    purpleshoes_2 Posts: 2,653 Forumite
    You could ask for a refund. If someone had ruined my nails I'd be asking for my money back.
  • lynsayjane
    lynsayjane Posts: 3,547 Forumite
    Part of the Furniture Combo Breaker Xmas Saver!
    That pic looks so sore ��
  • ZsaZsa
    ZsaZsa Posts: 397 Forumite
    Part of the Furniture 100 Posts Name Dropper
    http://s172.photobucket.com/user/Anoneemoose1/media/image_zpsob3htuqp.jpg.html

    Not sure if this will work. If it does, I'll post a couple of others. My 5 year old son asked why this one was so red!!!

    Ouch, no wonder it's sore.
  • FizzWhizz
    FizzWhizz Posts: 939 Forumite
    500 Posts
    Bless you, you poor thing! I'm afraid I don't have any words of wisdom for you but wanted to offer my sympathy nonetheless. I hope that with time and tlc they're feeling a lot stronger xx
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