Nail Tech Has Wrecked My Nails

Anoneemoose

I've got an appt at my old salon this morning to see what they suggest. When I phoned, they said to leave them but I have asked if they will take the rest of the gel polish off for me and have a look so going soon.

They are still so tender and sore! Ouch!

Thanks for all the replies.x

PlutoinCapricorn

You are not doing her any favours by not making sure that she knows how much pain and trouble she has caused you.

Anoneemoose

PlutoinCapricorn wrote: »

You are not doing her any favours by not making sure that she knows how much pain and trouble she has caused you.

I know, I am just not sure how to approach it. Whenever I mentioned it before, she had a 'reason' for the things happening, as I say.

I think I will get in touch and just explain. I suspect she might just say something similar again, either through ignorance or embarrassment/guilt. There's not really a lot I can do other than that.

She has a facebook page but I am not the sort to go and put stuff on there. I am sure if she has this attitude with everyone, then it will catch up with her at some point.

lynsayjane

I may be wrong but should she not have insurance for any incidents?

I would 100% be finding out what options there were to formally complain, especially if you are worried about permanent damage to the nail beds. I'm utterly appalled to hear that she made excuses when as a professional she should have see how badly they were being damaged.
I've always had weak nails and it's one of the biggest banes in my life!

I hope your usual salon were able to help, I wonder if you're better with no treatment at all on them as any kind of cosmetic may actually hinder their repair.

PlutoinCapricorn

I have never had my nails done myself, so don't know what is normal. Filing stuff off sounds dodgy to me though. I wonder how easy it is to get certificates - and without hands-on experience - and how many clients she has actually had.

I can't see that coconut oil would do any harm, and it does wonders in many areas. Aloe vera gel might help too.

PlutoinCapricorn

Even I would expect someone to remove gel with some liquid. This article confirms this: someone had her nails filed right down to the nail bed. Not for the faint-hearted: aaarrgghh!

"By the time I realised what was going on, the damage had been done. That night, my fingers were throbbing so much, I had to take painkillers.
'Now, I realise the girl had never removed gel nails before. So she just filed and filed away at the surface of my nail until most of it was gone."


Read more: http://www.dailymail.co.uk/femail/article-2516515/Why-manicure-ruin-nails-life-Horror-stories-range-weeping-sores-bleeding-nail-beds-skin-cancer.html#ixzz3YnivbVZD
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Anoneemoose

PlutoinCapricorn wrote: »

Not for the faint-hearted: aaarrgghh!

http://www.dailymail.co.uk/femail/article-2516515/Why-manicure-ruin-nails-life-Horror-stories-range-weeping-sores-bleeding-nail-beds-skin-cancer.html

I read this the other day when I was furiously googling for advice.

Mine are similar to the ones where they're red and worn through but not as bad as that. No scabs or anything but still red and sore though.

I am not sure about insurance and I am not sure what, if anything they would do. I think I would be entitled to have her put them right but I don't want her to touch them again.

The girl this morning at the salon was great. She soaked the rest of the colour off and gently shortened them. It was quite painful at some points but she was very careful. She said to make sure I put lots of cuticle oil in and keep them short. I am going to go back in a fortnight for her to shape them again. Like a mini manicure.

PlutoinCapricorn

Vitamin B complex might help too.

Xandra

How did it go? are you satisfied as she cleaning your nails?

PlutoinCapricorn

The legitimate procedure when starting a nail business is to register with HMRC as self-employed, and to take out Public Liability insurance for just such occasions as this. I wonder whether she did this. It is always best to check whether someone is insured.