asda smart parking ticket

pogofish

errrcantthinkofone wrote: »

hi can someone point me in the direction of the template 1st appeal letter ive got the same problem with smart parking in asda newquay but onl just received the pcn

Newbies Sticky at the top of the forum.

Any other questions go in your own thread, not the hijacked one.

cj93

quick update on the situation. template appeal letter has been sent, still waiting on reply from smart for that. today i received another letter from DRP saying they intend to take me to court if i don't pay. Can someone give me some advice on this please. Getting slightly worried now

ColliesCarer

Stop worrying - DRP can do nothing of the sort - it's just meaningless debt collector drivel.

Read the NEWBIES sticky post 4

pogofish

Post four of the Newbies Sticky deals with DRP.

Sam_Fallow

Ignore DRP as the case is under appeal.

Write again to the PPC and tell them that while you are waiting for an appeal the matter is in dispute and ask them to forward the information on to DRP. Reiterate your request for an appeal and refer to your initial letter and the proof of postage that you have.

Don't worry about anything, so far it's all standard procedure.

cj93

Sam_Fallow wrote: »

Ignore DRP as the case is under appeal.

Write again to the PPC and tell them that while you are waiting for an appeal the matter is in dispute and ask them to forward the information on to DRP. Reiterate your request for an appeal and refer to your initial letter and the proof of postage that you have.

Don't worry about anything, so far it's all standard procedure.

i can write to the ppc again but i don't have any proof of postage just a copy of the letter i sent saved on my computer should i include this in the envelope?

cj93

i haven't yet complained to asda as i am awful at writing things. does anyone have a template complaint letter that i could use? i still have the valid ticket and the original window sticker i received that I can include in the letter

ColliesCarer

cj93 wrote: »

i can write to the ppc again but i don't have any proof of postage just a copy of the letter i sent saved on my computer should i include this in the envelope?

Yes include a copy of the letter - go to P.Office and get free certificate of posting.

Also have you tried complaining to Asda yet?

ColliesCarer

cj93 wrote: »

i haven't yet complained to asda as i am awful at writing things. does anyone have a template complaint letter that i could use? i still have the valid ticket and the original window sticker i received that I can include in the letter

Could go in person and ask to speak to the manager otherwise see post 6 of NEWBIES and click successful complaints..... then go to post #2 (#1 all about parking eye) for examples of complaints to Asda.

Personally I wouldn't include the original window ticket as hopefully you sent in an appeal to Smart as registered keeper and your letter to Asda should also be from the keeper

cj93

i sent the appeal letter as the registered keeper and i included a copy of both the ticket showing it had been paid and the window ticket