Not happy with installation of Central heating-ADVISE

Shellgirl

I have just had complete central heating installed...I am not happy with the finish as the gas pipes are on show going up the walls....I am now going to have to get someone else in to chase the pipe work into the walls!
I have paid the installers 50%....is there anything I can do to reduce the final cost as I'm not happy?

Dave_J_3

What did you and your installer agree when you instructed him/her to install your system?

Have you raised this concern with your installer?

Why would you need to get somebody else to chase the pipework in? Could your installer not complete this for you?

Were you not onsite to manager the work?

If the contractor has installed the system to your spec then I would say they have completed the job as required and will require full payment. If you want further work (chasing pipes) then they would charge accordingly

If they have not installed to your agreed spec then I would with hold payment until you raise your concerns

TeamMCS

Have you fed this back to the suppliers? Did you tell them you wanted it flush before you started?

Shellgirl

When I first saw the exposed pipes, I said I was not happy and that I wanted them changed! He told me that it was not possible and you can't chase gas pipes into the brick walls!
I don't not know anything about building as just trusted him to do a good job....the property is empty and all walls and floors are stripped!
After have other trades in....they are shocked by the finish too.
I just don't know where to go from this.... The pipes need changing!!!

Shellgirl

I honestly didn't think anyone would have gas pipes exposed like this....I wish I could post a pic to show you but I can't on this site!

JohnB47

It's difficult to comment without knowing the layout of your house/flat but it would be normal for an installer to find a way to firstly take pipes from the boiler down and under the ground floor floorboards, then up to each radiator.

Secondly they would find a route for a pair of pipes to go from the boiler up to the next floor and then route them under the upper floors floorboards, then up to each rad.

In my case, the boiler is on the kitchen wall. The pipes go down behind a floor cupboard and off under the floorboards. Another pair goes up to the next floor and these are boxed in, against the wall - very unobtrusive. Couldn't your installer have found a way to hide the pipework in this way, I wonder?

Where is your boiler fitted? Was there one there before and where were the pipes routed before?

Shellgirl

This is the first time the house has had central heating so all new pipes. The boiler is in the upstairs bathroom. The rad pipes in the rooms downstairs obviously have to go up...I just didn't think they would be just clipped onto the wall.
There work looks messy and unprofessional....I guess I'm gonna have to pay them and get someone else in to make the finish better.

JohnB47

Shellgirl wrote: »

This is the first time the house has had central heating so all new pipes. The boiler is in the upstairs bathroom. The rad pipes in the rooms downstairs obviously have to go up...I just didn't think they would be just clipped onto the wall.
There work looks messy and unprofessional....I guess I'm gonna have to pay them and get someone else in to make the finish better.

Ok, I'm now not sure what your complaint is. Are you worried about the pipes coming up through the floorboards to each rad - a length of about 9 inches? Or are you saying that there are pipes running the full height of the downstairs walls?

If the boiler is in the upstairs bathroom, I'd expect just one pair of pipes to be routed down to the ground floor rads, probably following the same route as other pipework to the bathroom (mains water supply) then under the ground floor floorboards and up to each rad.

espresso

Shellgirl wrote: »

I honestly didn't think anyone would have gas pipes exposed like this....I wish I could post a pic to show you but I can't on this site!

Upload your pictures to a hosting site like http://tinypic.com/ and then post the links to the pictures minus the http:// part of the link.

Shellgirl

i60.tinypic.com/91i986.jpg[/IMG]

These are the pics....hope you can see them

espresso

Shellgirl wrote: »

i60.tinypic.com/91i986.jpg[/IMG]

These are the pics....hope you can see them

That is one picture.